Public Feedback

Gloria Cavazos & Jessica De La Paz

Jessica was great, friendly, professional and well prepared for me. She was very knowledgeable and answered every question confidently. I hope she's still there when I go back.

Terry Fisher & Sherman DLO

I visited the Sherman location and it was by far the easiest and best experience I have ever had. The appointment system was great and the employees got me in and out the door in less than 10 minutes.

Trooper Zachary Gibson

I would like to acknowledge the professionalism and kindness of Officer Z. Gibson. He was incredible concise with our traffic stop and asked all of the appropriate questions without sounding authoritarian.

McKinney DLO

I renewed my license at DPS in McKinney. It couldn’t have gone more smoothly! Everyone was friendly and helpful.

Shonda Stiger

Shonda at the Grand Prairie location is an outstanding asset to your team.

Trooper James Vinson

I was driving from Houston to Corpus. Just before midnight I was stopped by a DPS trooper outside of Victoria. Apparently one of my headlights had just burned out.

Trooper Charles Barry

I want you to know that Officer Barry was kind, courteous, and helpful when I was stuck on the highway! I in Mesquite. I am African American. I told you this because in this day and time, you never know.

Trooper John Cabano

On 08-28-2020, Trooper J Cabano stopped a truck being operated by a driver of Stevens Trucking Co. and completed a driver/vehicle inspection.

Dolores Cheney & Paris DLO

I renewed my driver license in the Paris office. Delores processed my renewal and I want to relay that she is excellent. Very positive, professional and proficient.

Colton Grissom

Just renewed my DL at the McKinney DPS License Office. The process was fast, efficient, and safe. Colton was helpful and quite professional. I made my appointment online and was in and out in 32 minutes.

Angelia Tarbutton

We visited the Alpine office and I just have to say Angelia went the extra mile to help us out and even though there were trials and tribulations.

Michael Weaver

I downgraded my license from a CDL to a DL-A. With the Covid 19 restrictions the renewal process was different than usual. Everything was safe, pretty fast, and easy.

Lisa Davis

I am a nurse and have a very busy schedule due to the pandemic. I scheduled an appointment for my grandson months in advance to get his driver permit.

Rachel Fisher

I would like to recognize and commend Rachel for her outstanding service and dedication while administering the Class B Exempt driving test.

Rachael Halfmann & Columbus DLO

I just experienced a very positive renewal experience at the Columbus Driver License Office. All the employees were very cordial. Rachael made my renewal a very pleasant one.

Mary Molloy

We met with Mary at the South Austin Driver License Office for our appointment for my daughter's learner permit. I wanted to take the time to commend Mary for her exceptional and friendly service.

North Lamar DLO

My husband and I renewed our driver licenses yesterday at the North Lamar location. The office was organized for the pandemic with the necessary precautions taken. Thank you so much! 

Milagro Rillera

I would like to compliment Milagro at the Killeen DPS office for her excellent service and support during our appointment.

Wendy Salahuddin & Houston Gessner Mega Office

The Houston S. Gessner Mega Center was the most organized and safe DPS office I have ever been to. They should be commended on their efficiency from the moment of check in until the end.

Danique Tucker

Danique went above and beyond to answer my questions and concerns, and made is a super enjoyable visit for me and my autistic son. He was very happy with the attention and reassurance Danique gave him!

Laura Christian

We had an appointment at the Midland DL Center to obtain a driver license for myself, my husband, and our 16 year old daughter having moved here recently from another state.

Dacoma DLO

I visited the Dacoma office to renew my driver license. It took me 23 minutes from start to finish. Every employee I encountered was friendly, helpful, and efficient.

Juanita Deleon

I was at the DPS office in Sweetwater to renew my license. Juanita was so professional and answered all my question in a polite and professional manner.