Public Feedback

Ms. Rodriguez was extremely patient, helpful and kind. She made the driving test much more relaxed and comfortable for my daughter than it might have been.

We just wanted to pass along a note to let you know that Deanna at the Terrell Driver License Office was a pleasure to work with. Both of us had expired licenses due to the pandemic.

I would like to commend Natalie Escobar for service above and beyond.

I would like to compliment the office at the Bryan location in particular an employee who had outstanding customer service.

I'd certainly like to commend Danielle McCloud for her exceptional service as an examiner.

The Plano office at 2109 W. Parker Rd is run like a tight ship, very organized, extremely professional and courteous employees.

I renewed my driver license. I made my appointment online, it was so simple and so timely. Also, I completed the necessary form and brought the required documents.

Wanda was very professional, answered all of my questions, while still being quick. I think the DPS could use a few more employees like Wanda.

I was fortunate to get this young lady named Mariela Pedraza that processed my driver license renewal. This young lady was patient, considerate, kind, and helpful.

We want to thanks both Trooper Slubar & Garza for their kindness in assisting us in replacing a flat tire. We were so blessed by this action.

My daughter and I stopped into the Stephenville DPS office. We were met by Shirley and she provided incredible service.

I just wanted to thank Trooper Armstrong for issuing a citation to my son (those are words I never thought I would say).

I just wanted to write a small note of thanks for your representative Richie Burton for providing me with excellent customer service.

I wanted to compliment Robert Corkran for his patience and helpfulness in helping me get an ID card for my husband. He went above and beyond helping what was a confusing process.

I was the victim of a major automobile accident in Kendall County on April 8th. Trooper Heath showed up to the scene, along with a Deputy of Kendall County Sheriff.

I moved to Houston Texas from out of state. I had an appointment for my new driver license. Yolanda Manuel was very helpful, patient and kind.

I was stopped for speeding on 3-31-2021 in Cottle County. I'm writing this because this type of encounter between a black man and a white officer will not make the news.

Trooper Mitchell stopped me today to remind me that I needed to replace my front license plate, and to inform me that my rear plate was slightly obscured.

KUDOS Brian Rodgers! In this day and age everyone has something to complain about. I'd like to compliment my customer representative!

I wanted to provide feedback on a traffic stop Trooper L. Smith conducted on 3/26/2021 in Walker County.

I recently got my driver license renewed at the Plano, Texas location. I wanted to personally thank Tya Washington. She has been really great with her service.

I came in to renew my license and I would just like to say the process was fast and easy. I thought I would be there for a couple of hours, but was there for less than 30 minutes.

I am a new Texas resident and recently went into the Houston Gessner Mega Center to apply for my new state license. I worked with Tiesha Averiett Jackson.

I want to make sure you know what a professional and kind young lady Haven Cain is. I was welcomed by Haven at your office and she took the time to help me and answer my questions.

While at a family gathering in Bushland, TX, Trooper Cordova saw all of the kids playing and decided to stop and tell them hi.