KUDOS Brian Rodgers! In this day and age everyone has something to complain about. I'd like to compliment my customer representative! He was very kind, friendly, helpful with a sweet disposition, and a lovely sense of humor! We ran into a few snags, and he was incredibly helpful! It made our experience a whole lot easier! I appreciate him going over and beyond for us. This was my daughter's first experience (got her permit) and she left feeling happy with the outcome!