Public Feedback

We would like to thank DPS and especially Teresa for excellent and expedient service during our DL renewal. Teresa was very friendly and proficient performing the renewal transaction.

I would like to compliment JJ's ability to always help when needed through all levels of the budget and data process. He is able to breakdown concepts to the most novice of users.

Yesterday I visited the Spring Mega Center on Cypresswood to renew my license. This was a process I have been dreading because I’ve heard so many stories of long wait times and very crowded waiting rooms.

My wife and I were pulled over by Trooper Perkins while traveling south on I-35 near West, Texas.

My interaction with Jill last Friday was great. I was able to get in and out and get my license without any difficulties. She is a great employee.

I just wanted to take a moment to compliment Trooper J. Smith. We were traveling home from Great Wolf Lodge to Alvin and were pulled over by Trooper Smith. He was just as nice and professional as could be.

I had the privilege of being pulled over by Trooper Turner for speeding but not intentionally. Let me say that for 30 some odd years I owned and operated a 24 hr.

Mrs. Bahm was absolutely lovely to talk too and a very great help at the DPS here in Canton!

Mr. Butler in Gilmer knows how to deal with people and make your visit an enjoyable one.

My visit went well. A little wait but nothing out of the ordinary. Suja,the employee that helped me was very pleasant. She helped well, great attitude and was very nice throughout the time.

Went in for the dreaded license renewal. Detra was awesome. She was quick, personable, and professional. A pleasure to deal with and talk to while going through the process.

Patricia Hayes was absolutely terrific to me and to my wife at North Lamar. She facilitated service to us with A slips. She worked through my change of address but discovered DPS had no record of our birth.

Monica helped me at the Viscount location and she was hands down the best representation of the DPS I have ever had. Very helpful, upbeat and most importantly she smiled.

I was pulled over outside of Carthage, TX for a DOT inspection in my company class B vehicle. Trooper Neal was very professional and courteous during the inspection.

My husband was pulled over for a D.O.T. inspection by Trooper Rountree. Trooper Rountree led us into a truck stop for the inspection.

I’d like to compliment Astrid for helping me through the replacement driver license process. She was kind, patient and very helpful. She gave me a bright smile and made the experience as painless as possible.

The employee who helped me renew my license was so efficient and so pleasant. Her name was Mrs. Swift. The entire operation at the Rosenberg Mega Center is very user friendly as is the website.

I just wanted to single out two DPS State officers, Trooper Ricky Barber and Trooper Joe Abreu, who rescued my daughter and me. We had a severe flat tire while traveling on I-35 south near mile marker 393.

Mr. Harlon Bell [McKinney Facility] aided me in driver’s license renewal today. He was polite, patient, and professional. I appreciate his effort on my behalf. 

She provided the best experience at the Texas DPS I've EVER had!! Her calm and friendly demeanor was very pleasing.

My thanks and appreciation for the friendly, helpful service yesterday from Jana Connor at the Garland Driver License Office.

Donna helped me out today and she was very friendly and professional. She helped take care of the license renewal quick and easily.

I wish to compliment Trooper Jordan who stopped me for driving without lights, which I inadvertently did. Trooper Jordan was professional and courteous, and he explained each step he was performing.

My wife and I were on our way back from Houston to Corpus Christi. We was pulled over by Trooper Mallory in Victoria County. I have never had a nicer experience with a police officer than I did that evening.

My wife and I were traveling from Clovis to Lubbock for a doctor appointment. At around 7 AM, close to Anton, we had our right rear tire blow out.