Public Feedback

Trooper Gutierrez made me feel very relaxed. His ability to assess the situation (and probably felt sorry for me cause I'm sure he could tell I was nervous) and realize that I made a mistake went a long way for me.

Just wanted to say I am happy I had a 'easy' visit to renew my driver license. The young lady who helped me Ms.

I would like to commend Trooper Llanas for his professionalism, courteousness and friendliness.

I would like to start out by thanking you for your urgent response time and call back.

I wanted to compliment Shuronda for the exceptional customer service that she provided to my dad and I on our recent visit to the DPS office located on 12220 S. Gessner.

I was stopped earlier this evening by Trooper Wilkerson in Warren, Texas as my low beam light and license plate lamp were out. I was unaware and will take care of the problem in the morning.

On December 17th, around 10:30 p.m., Trooper Askew stopped me for speeding.

Thank you, thank you, thank you for employing this wonderful woman. I needed to renew my driver license and the computer system shutdown. Payments couldn't be made. It was chaos. Through it all Ms.

While waiting on the side of the road, in a dangerous location for roadside assistance, State Trooper Cole changed my wife's tire, gave advice and sent us on our way.

I would like it to be known that Ms. Cruz, made a tremendous effort to help me understand by clarifying the process that I needed to follow in order to regain my driver license back. Ms.

I went to the Carrollton Mega Center to renew my Texas driver license. Since the last time I had to go in to renew my license the requirements had changed to require a birth certificate.

I took my son to the local DPS office in San Angelo, TX, to register him for his driver license testing.

I really want to commend Jessica for her professionalism and courtesy.

I would like to thank Tessa, the employee who helped me get my Real I.D. at the D.P.S. in Corpus Christi, Texas. She was professional, kind, patient, and helped me in a timely manner.

Pauline exemplified a wonderful caring and calm customer service representative. Pauline was extremely helpful in the process my drivers license renewal. I was calm during the renewal process.

She made my waiting time to get my license renewed so much better. Great attitude, very friendly and made the time go by fast/easy. She is a keeper.

I went to the Columbus DPS on January 2, 2020. Long line, barely made it in before closing. I was almost her last customer of the day, and she was still professional, prompt, and polite. I would not have been.

I am writing in regard to JoAnn Pralelini. She was incredibly kind and very helpful. She was of great service and made my experience at DPS amazing. On a scale of 1 to 10, I'd give her an 11!

Today I renewed my driver license in the Gilmer DPS Office. I would like to bring to your attention the outstanding service I received from Ms. Tina Cooper. The office was very busy. Ms.

I renewed my DL at the Texas DPS in Waco this morning, and was impressed with the efficiency, helpfulness, and attitude of the employees.

Having just moved to Texas, on January 2nd, I went to the Humble DPS office to obtain my Texas drivers license. I was assisted by Sydne, and she is the reason I am writing today.

Mrs. Bahm was absolutely lovely to talk too and a very great help at the DPS here in Canton!

I renewed my Texas Driver License and was processed by Karen. She was very helpful, knowledgeable, patient, efficient, and had excellent communication skills. I was impressed and pleased by the entire process.

Please pass along my appreciation to Automotive Services Supervisor, Manuel Chavez, and his team for their courteous service and immediate attention to the mechanical issues with my vehicle.

I wanted to commend Mr. John Cummings for extraordinary service.