Public Feedback

I want to express my sincere appreciation for the outstanding service and professionalism of the team at the Corpus Christi location. They were warm and courteous from the beginning of my transaction to the end.

I just wanted to leave a quick comment to thank and congratulate all the people at the Rockwall office for the great job that they're doing! We were quickly screened and documents checked before we got in the door.

Trooper Jordan was cordial and respectful during my stop and I felt no negative energy emanating from him, he knew and was confident in why he had pulled me over.

On Wednesday, May 6, my son and I were headed for our first trip out of the house to Weatherford for some errands. We live in Eastland and were about 10 minutes away from Weatherford when we experienced a flat tire.

I have been in the Security Business for 20 years. When the TOPS program was launched, It was a nightmare. Vast improvements have been made. When things go right it is great. When things go wrong it is a nightmare.

I just wanted to reach out and complement Trooper B. Lopez. I have never had an unpleasant experience in 25 years of driving Texas roads from any DPS Trooper.

Due to a family emergency in Ohio, we were traveling in a motorhome and towing a trailer to haul our car. We had a flat tire on the trailer about 10 miles east of Shamrock, TX.

My wife and myself would like to thank Officer Montoya and the DPS department for assisting us when we had a flat tire on I-35 Thur. 05/14/20.

I was stopped on I-35 heading north because of a missing front license plate on the vehicle I rented. The attending officer was named Officer Kinslow.

Officer Poerner stopped me in Concho Co. Officer Poerner was professional, courteous and very kind natured.

I logged into the audit portal and accepted the review. I want to thank you for your time and patience with me as I completed the audit steps.

Officer Acker demonstrated uncommon understanding and courtesy to me while I was in a stressed frame of mind.

At the beginning of the covid19 pandemic my daughter was a passenger in an unreported wreck.

I was travelling east on I-40 outside Amarillo when I got pulled over by Officer Roberts. He was very pleasant and affable during the whole interaction. He didn't make me feel like a bad criminal.

State Trooper Taylor was recently a blessing in diffusing a very tense family situation. He’s a great example of how law enforcement can collectively work with families.

I had the pleasure of interacting with Trooper Garza on a traffic stop. I happily asserted my constitutional rights during our interaction.

On March 23, 2020 on SH 290 Eastbound 5 miles west of Giddings, officer McCoy saw my family with a failed vehicle on the side of the road. He stopped and helped us and stayed with us for as long as necessary.

Trooper Sen was extremely professional and polite from the very beginning. When he noticed my sleeping toddler in the car he became even quieter in his demeanor.

Ms. Zon was caring, she was patient, she did not make me feel like an imbecile when I didn't understand an explanation, she just presented it in a different way until I got it.

I would like to commend Gary Brinkman and the staff at Telecom for all the hard work and long hours getting our employees setup to receive their office calls remotely using Jabber.

Captain Scullin was so awesome! He was helped me out so much. Since I’m quarantined I can’t go out anywhere and I was so frustrated not being able to take care of my responsibilities.

Thank you for a very pleasant experience. Oswald was very helpful during the process. Thank you Brother-Man!

I would like to thank the Facilities group. Due to the virus, their workload increased tremendously to keep the rest of us germ free. Many, many thanks for everything you do.

I was with my cousin and Krysti helped him. She was the sweetest girl I have ever seen at any place of employment.

My wife and I renewed our driver licenses in the Paris office and were very impressed with the way Kencie handled our renewals. She was a delight to work with, very professional and very cordial.