Public Feedback

I had the pleasure of having your employee Brittney Daniel help me with court disposition information that needed to be sent back to the FBI for them to update there records on two of my

When we have to go to the DPS, we dread it. My experience was awesome.

I can’t believe how helpful you have been Irene. I never in a million years would have expected the personal attention that you have shown me.

I was at the DPS office in Rosenberg office and had the pleasure of meeting Suzanne Runner.

Just wanted to send a quick message to say Rebecca Trigo at your Alice office is doing an amazing job.

Thank you so very much. It’s not often a person helps another the way you have. Our industry has seemed to become all about robots and no more friendly people.

I would like to commend one of your Officers, Trooper C. Steel.

I was stopped by K. Balzekas. I was driving with my lights off and didn't even realize my mistake.

Greetings DPS, I had an appointment to renew my driver license at the north Edinburg office. My appointment time was late in the day at 6:20 p.m.

I just wanted to let the management of the Houston North DPS Mega Center know how amazing the employees are that work there.

Just want to say my conversation with you this morning was very professional and most helpful in every way. Thank you for caring for those whom you have to talk to.

In my visit to renew my driver license, I was so impressed with everyone I came across from the folks at the door, in the lobby, eye exam. I couldn’t believe I was at the DPS in Houston.

Pat Murrell assisted me at the Terrell Driver License Office. I recently moved to Texas from out of town and my license was due to expire within two weeks of arriving.

I came to the office at approximately 10:30 am without an appointment. Everyone there was very helpful.

I was stopped by Officer Reynolds in Caldwell, TX. I wanted to tell you how impressed I was with his professionalism and attitude.

I recently was pulled over by Officer White while driving between Laredo and Eagle Pass. I felt I had to send a personal compliment on the way he handled the traffic stop.

I was traveling at a high rate of speed when Officer Anderson pulled me over. Although I was in the wrong, Officer Anderson was very thorough, but also very respectful.

I have no words to express my gratitude to these two ladies who are the epitome of customer service.

I had an appointment and it was my first time ever to be in this building. When I walked in, I was immediately greeted by Diana. She was very nice and helpful with any questions I had.

Trooper Grant stopped me for speeding on I-20 returning from Louisiana. Trooper Grant was very courtesy and professional in the way he talked to us.

This morning I had the privilege of having Natasha Johnson work with me on an issue that I had in renewing my LTC. She was very helpful and thoughtful as we progressed through the issue.

I want to take this opportunity to provide compliments for DPS Trooper T. Marfell.

I moved to Texas in Oct from OK. My first appointment was Dec 22 and I was turned away because my birth certificate from a Navy Hospital was a copy, its all I have ever had.

On the evening of February 3rd, I was near the State Capitol building, leaving the Waterloo Park construction site and had a flat tire.

Roxie Rodriguez of the Brownsville office behaved in a considerate, respectful and amicable manner and show a pleasant demeanor.