In my visit to renew my driver license, I was so impressed with everyone I came across from the folks at the door, in the lobby, eye exam. I couldn’t believe I was at the DPS in Houston. I am a big believer that attitude trickles down from leadership, whoever is in charge of this location is putting out some good energy, good karma, and a great vibe that he or she is empowering everyone around them. Special thanks to Yolanda Manuel for her guidance, professionalism, and kindness to rebook my appointment on the same day so I could go home and grab my missing documents.