Public Feedback

On a scale of 1 to 10, 10 being the greatest, I rate your facility located in Kingsville, as well as the staff with a 10. Julia did an amazing job. Courtesy, patience, respectful and very informative.

I took my daughter into the Dacoma office to get her permit. The entire experience was great!

My wife and I visited the New Braunfels location to renew our driver licenses. A pleasant surprise awaited us. We were greeted with smiling faces at the check in counter.

My experience with the Woodville office was outstanding! The music that was playing was very enjoyable and made the environment so calm and relaxing.

I wanted to write and express my thanks to Jennifer Kokal who helped my wife and me with our license. This was just before the state shutdown for the virus and the facility was busy and a lot of tension around.

I am a handicapped 79 year old senior reapplying for an updated driving license and was dreading the experience and procedure that I was sure I had to endure.

I just want to give a shout out to two wonderful ladies who helped me at the Garland Mega Center.

Ashley was so helpful. She went above and beyond to help me make an appointment for my 16 year old to get a driving test. She was so kind and patient.

My husband and I went in to renew our license at the Columbus office. I had go back the following day because I did not bring required information. The office was friendly, efficient, and knowledgeable.

I want to commend your employee, Shannon for going beyond and above her duties. She was extremely helpful and put me at ease when she sensed I was getting uptight. She is an excellent employee.

I visited the Denton office to get my driver license. Harriet helped me at the counter and I have to say she was extremely friendly and nice. It was wonderful to deal with someone like her.

I just wanted to compliment the officer that pulled me over this past weekend outside of Kingsville, TX. He was polite, direct, and personable. I appreciate the engagement and sincerity in the officer's demeanor.

I just wanted to thank Christine for her exceptional service.

I was pulled over recently by Trooper Tester. I just wanted to compliment the officer for his professionalism.

Thank you for your unwavering integrity in these troubled times. You stopped me for speeding on SH-0016 MP740 on May 26, 2020.

My experience at the Hillsboro office was exceptional. The staff was very friendly and welcoming. I am a new citizen to Texas and am very grateful for such an interaction with the DPS staff.

I wanted to take a few minutes to brag on the Brady office. My son took his driving test there and they were kind, polite, helpful, and Andrea took the time to really talk to us after my son’s test.

I brought my son to get his permit. I cannot thank this location enough for being so kind and fast! Everyone was extremely helpful and friendly from the moment we arrived.

I had an appointment to get my driver license. The screening process was highly efficient and all social distancing protocols took place well. The process was very quick as well.

I made a visit to the Houston North Mega Center on Veterans Memorial, and initially I was pretty nervous about being turned around or having to wait in long lines, however I was serviced so fast.

Just wanted to say that when I visited the Leon Valley Office in San Antonio, everyone treated me very well with professionalism considering the Corona Virus Pandemic.

I want to thank Charlotte for being so awesome and helping me get my license during a time when I was highly stressed. She not only relaxed me by being funny but she was such an expert at her job.

I am writing to express my gratitude and appreciation for Rachel at the Sonora office.

I want to take a moment to compliment Anthony for his extremely professional and the kindness displayed when I came in for my driver license renewal.

Maria assisted with my license. She was also training someone and explained everything page by page. I appreciate a great coach.