Public Feedback

I would like to make sure that Officer Mathes gets recognized for how professional and polite he was when pulling myself and my daughter over.

I came in to have my DL changed to my new married name. Myrta Cortez is the young lady who helped me. I was handed a form at window 3 to fill out, but there were not any pens available.

Darleen Deaton in Centerville Driver License Office. We would like to commend Darleen for her patience and pleasantness on our recent visit.

I went to the Amarillo DPS location to renew my driver license. Bridgit was the person who assisted me. She was incredibly patient and answered all my questions.

I would like to take a moment of your time to let you know what a great asset you have in your Kingsville office.

I just wanted to share what a joy it was to visit your Hillsboro office and work with Janet. I've never met the lady in my life, but after it was over it felt like family.

I visited the Driver License office facility at 12220 S. Gessner Rd in Houston, TX. In the past, I have dreaded renewing my license as it is usually time-consuming and painful.

I would like to thank you for the recent pleasant experience. I am always a little apprehensive when it comes to DL renewals, but Vickie Daniels made my trip painless!

Emally made renewing my driver license pleasant and much less frustrating than I had anticipated.

I was very impressed with the excellent customer service and professionalism I received while renewing my driver license at the Cotulla Driver License Office.

Thank you again for your professionalism and compassion and understanding that you exhibited throughout managing this record expungement and removal.

I would like to send my sincere thanks for the wonderful experience I had at the Midland Mega Center.

Hi! I just wanted to give a huge KUDOS to Trish Davilla. She was the only working the windows and it was a full lobby.

Recently relocated to Texas from California. I spent 50 years dreading license renewals because of the negative atmosphere at DMV.

Excellent experience from start to finish when I renewed my DL. Kathryn was efficient and kind especially since it took me three trips to get the correct documents for REAL ID.

My daughter and I were at the Lubbock DPS office to get her driver license and do her road test. We had the pleasure of being helped by Lekeatha.

Hi! I was at the South Austin driver license office. Nathan Lee helped me get my new license, and he was one of the friendliest people I've encountered at a DL agency.

Nicole Massey was an exceptional help when I went to renew my license.

I was very happy with the compassion and patience he showed me while renewing my driver license. I had not been around people since Covid began.

On April 23, 2021 Trooper Christopher Romo and his team consisting of Troopers James Wheeler, Dakota Tidwell and Jonathon Lafrenz responded to a vehicle accident that I was involved in on

I moved to the Dallas, TX area a year ago and just received my Texas driver license. I have to say this was the best experience I have ever had in a State License Branch.

Sgt. Woodard is simply the most impactful and influential instructor I have ever worked with. He did an extraordinary job teaching our work teams about Distracted Driving.

My wife and I went to get our TX DL after 20+ years of living out of state. Mr. Thomas helped direct us thru procedure with clarity and comedy, a welcome vibe at the office.

This was the BEST customer service I have ever received at DPS!! This was my 3rd time to try and renew my license. The new restrictions are almost impossible to meet.

On 4-24-2021 I was in Texas on business - since this was my first visit to Texas I took the opportunity to drive around exploring and visiting family and old friends.