I would like to thank you for the recent pleasant experience. I am always a little apprehensive when it comes to DL renewals, but Vickie Daniels made my trip painless! She had excellent communication skills, nice, attentive, and seemed very interested in listening to all of my issues. She helped me with the additional medical questionnaire / documents that would have taken me so much longer to complete on my own. Her patience during my eye examination exemplified a touch of personal consideration. People like her are few and far between. Vickie Daniels, you made my day!