Angelica Villarreal assisted in renewing my license. She was very pleasant and made the whole transaction easy and quick. She was very professional and competent and answered all my questions to my satisfaction.

I went to the Rosenberg Mega Center with my 32 year old son to get him a personal identification card. My son has significant disabilities. Patricia was incredible.

When I first came in I was told I needed a passport or birth certificate, which I did not have. Kendra remained calm and assured me there was no other way because of the new cards and their function.

I took my husband to renew his license. I want to thank Armandina on the way she handled my husband’s request for license renewal. He was not physically able to qualify for renewal.

My husband and I wanted to say that our experience with Cassandra was wonderful! She was prompt and explained every step. She even joked with us.

I went to the Cleveland location and was positively surprised about their courtesy and professionalism.

I would like to say I really like that the office utilizes the "get in line online". I think that online tool shows customers that our time is valuable and makes for a better office experience.

Kencie was cheerful kind and so very helpful. I didn't realize that my birth certificate wasn't a certified copy and she provided the information so that I could run and get a copy and then get my license renewed.

I renewed my license at the Andrews office. Olivia gave me an experience I have never had in any driver license office in my 62 years. I mean this in a very positive way.

I am pleased with the El Paso location for taking customer service seriously when I went to get my daughter’s permit. The reception was very professional. I was missing a utility bill, but I had it in my vehicle.