I was extremely pleased with my experience at the testing site. Lisa was very professional and acknowledged me as a person, not as a name on a piece of paper.

My wife and I went to renew our licenses and get the gold star. We were impressed with Natalia. What a lovely person, keeping us constantly informed as to the process, what is being changed and what stays the same.

Angelica Villarreal assisted in renewing my license. She was very pleasant and made the whole transaction easy and quick. She was very professional and competent and answered all my questions to my satisfaction.

I went to the Rosenberg Mega Center with my 32 year old son to get him a personal identification card. My son has significant disabilities. Patricia was incredible.

When I first came in I was told I needed a passport or birth certificate, which I did not have. Kendra remained calm and assured me there was no other way because of the new cards and their function.

I took my husband to renew his license. I want to thank Armandina on the way she handled my husband’s request for license renewal. He was not physically able to qualify for renewal.

My husband and I wanted to say that our experience with Cassandra was wonderful! She was prompt and explained every step. She even joked with us.

I went to the Cleveland location and was positively surprised about their courtesy and professionalism.

I would like to say I really like that the office utilizes the "get in line online". I think that online tool shows customers that our time is valuable and makes for a better office experience.

Kencie was cheerful kind and so very helpful. I didn't realize that my birth certificate wasn't a certified copy and she provided the information so that I could run and get a copy and then get my license renewed.