She was very helpful, courteous, caring and friendly. Having to renew in person because of age and needing to have birth certificate, social security card, etc. made renewal feel somewhat daunting.

Linda was so very sweet and calming, especially when I found out I had a hold on my license. She gave me all the information I needed to contact the state with the hold.

I just want to thank Sabina for my experience. She was very patient and helpful as she explained to me the documents I needed for the process of getting my ID.

Jesus was very courteous, he took his time to clearly ask questions and verified my answers. He checked to make sure all my information was correct and if any changes were to be made.

Hello. I'd like for my compliments to be passed on to a certain officer. My disabled boyfriend's grandma was driving him to the Greyhound in Ft. Worth, TX today when they blew a tire.

I’m sending Kudos to Esmeralda Estrada-Sillas, the Garland office and the Texas DPS for the excellent customer service I received.

My wife and I renewed our driver licenses. Vanessa was so very gracious, courteous and helpful. She allowed both of us to be taken at the same time. We really appreciated her willingness to do so.

Stella was very kind and knew her job. I am somewhat deaf and have some dementia and my daughter was with me. Stella guided me thru the process in a professional manner. Thank you Stella!

My visit to the Bonham office was an excellent experience. The wait was well organized and all the staff was very helpful. Christine was kind, engaging and thoughtful.

I would like to compliment Trooper Cunningham on his professionalism, courtesy and his willingness to listen to my explanation and helping me with directions.