My recent visit to the New Braunfels location was a pleasant surprise. I went there to replace my current license due to the upcoming deadline for REAL ID requirements. People were happy including the staff.

I'd like to recognize Diana for her professionalism and extreme attention to detail during my license renewal process. She made the entire process seamless from start to end.

I went to your Rockwall office and got there at 7:47 AM, and there were about 40 people ahead of me; I was part of the 3rd group let into the building. At 9:36 I was sitting in my car, renewal finished. Wow.

Thank you for the online scheduler. I went to renew my license and was not aware of the service. I needed my social security and passport for new license and wait was approximately two hours without an appointment.

Thank you for everything you do! We appreciate you and your entire team!

I went to the Midland office to renew my license. I was greeted at the door by Myrta Cortez with a smile and a very pleasant conversation checking to see if I had all the necessary documents.

Trooper Collier helped my wife and sister-in-law change a flat tire at FM 2105 and Arden Rd. He got his nice clean uniform dirty and messed up.

Melissa went above and beyond to make our experience getting a permit as quick and painless as possible. Our school did not write the date clearly on the VOE. It was not acceptable.

I went to the Terrell location to get a new license after moving back to Texas from Chicago. There was a huge crowd with some people getting rude and frustrated.

I went to renew my license, Manuel greeted me with such a genuine welcoming smile, I felt like I was being greeted by a friend instead of by a stranger.