Public Feedback

I am writing to provide a kudos to Liz and the other employees who served me at the Waco Driver License Office.

My son and I came in and was going to get his permit, it had already been a day and I was stressed out and frazzled.

Estella and all of her co-workers at the San Angelo office impressed me with their focus and diligence in processing everyone. We were lined up outside.

I want to take a second to recognize Brittany at the DPS office in Sulphur Springs. She represents the epitome of professionalism. Not only was she extremely pleasant, but provided impeccable service as well.

I had a wonderful and pleasant experience Gessner location. Verna was polite, funny and made me feel at ease, being a new USA resident from Australia.

Ravee was incredibly helpful to us as we were transferring our driver licenses from Arkansas to Texas. We are living with our daughter, so it was particularly confusing proving legal residence.

Tya was very patient and explained things in a way I could easily understand. She was kind in the tone she spoke with me. I really appreciate her patience with me. My visit at this office was excellent.

Janet was extremely personable and helpful. She was able to quickly and easily take care of my issues. She even made some excellent suggestions to prepare my son for his upcoming driving test.

Trooper Werkmeister pulled me over for speeding. My purpose in writing this is to give Officer Werkmeister a huge compliment to his attitude, poise, and civilian approach.

While driving East on I-20, milepost 556 East of Dallas, I sustained a rear passenger-side tire blowout. I managed to safely maneuver the vehicle off the road.

I had the unfortunate incident of getting a blow out on Sunday, July 5th, 2020. It was very hot and lots of traffic due to the holiday weekend.

While I was driving home to Dallas, I had a flat tire. The response from everyone was that they could not assist me.

I’m writing to commend Trooper Juan Tovar for helping me after a friend and I ran out of gas on June 30th. I decided that I would call Madison County Sheriff.

Recently, my family and I had an interaction with Texas DPS Trooper W. Windham. This interaction took place on the morning of 7/3/20 in Palo Pinto County as we were travelling from our home in Arizona.

We would like to commend Trooper Asby for his extra help on June 9 in Leon County. Not only did he assist with safety concerns but he helped solve the problem with a tire blowout on our A-frame pull behind camper.

We were driving from Austin to Amarillo and wanting to get there faster, I was driving over the speed limit for a while. Officer Mosher pulled me over.

I was pulled over by Trooper Pietrzykowski while traveling through Jefferson County back to Lake Charles. He showed the utmost professionalism and kindness to myself and the driver.

Your guys came up and worked alongside of us during the 4th of July holiday weekend and once again, I can’t tell you how much we appreciated it!

Sgt. Woodard presented a wonderful Webcast for BASF employees. He was very informative and professional.

On July 6, 2020 I was stopped for speeding by Officer Jones. It was late at night and I didn’t realize I was traveling at that rate of speed over the 80mph which was posted.

On July 5th, I was pulled over by Officer Norman. We exchanged greetings and he informed me that I was traveling a little too close to the vehicle in front of me.

Officer Reynolds stopped me for speeding and failure to drive in a single lane.

I just have to say you have an amazing employee. Kudos to Nikke for all the work and effort she’s put in to keeping DL happy with all of our needful changes we’re always popping on her.

In my position I am audited approximately once a year through TCOLE, CJIS, or DPS, or other agency that falls under my supervision.

My wife was pulled over by Officer Dominguez. He was safe, courteous, and respectful throughout the process. He was not condescending in any way, and seemed genuinely concerned about public safety.