Public Feedback

I have always felt the DPS gets a bad rap all across the country. They have to deal with so many personalities. The person ahead was a grump and I felt bad for the initial screener.

I brought my son in to get his permit and Jessica Williams at the Lewisville office was amazing!

Mr. Anjwani called me to assist with my LTC application. The application was stuck somewhere in process and I had struggled quite a bit to get updates or to even figure out what the issue was.

I took my brother to the DPS office in San Angelo to get a new ID card when he moved here from Austin. Erica was courteous, friendly, and very helpful to us.

I recently received a great service at Corpus Christi Driver license office.

I went into the office for a CDL renewal. I had previously went in and was told that the soonest appointment was in March of 2021. My license expires this month.

I renewed my driver license this past week at the Carrollton Mega Center.

I went to ask for information on what I needed to get my license.

I wish I remembered all of their names because they're all awesome! I have been to the office several times over the past year. I have two sons - 16 and 18 getting their licenses.

Rachelle was so helpful in the process of getting my son his driver license from permit, she explained everything to us and took her time. I really appreciate the customer service from her.

We recently visited the Gainesville Driver License Office and just wanted to say how much we appreciated how friendly Jan was and how patient she was with us while trying to get some information sort

Travis at the Denton Driver License Office is by far the friendliest, most patient DPS employee I have ever worked with.

I came into the Plano DPS on Parker Rd today to get my name changed on my driver license.

I just wanted to let you know that I had a very nice experience when renewing my DL. I messed up and scheduled my appointment at the commercial DL building.

I would like to compliment the staff of the South Austin Driver License Office, particularly Linda Grumbles, for a positive experience in renewing my license.

I was a bit nervous about going to the DPS office during COVID. I went to the Garland Mega Center and everything was very easy. The appointment system worked perfectly, and getting in and out was a breeze.

I just had the most pleasant experience renewing my driver license that I have ever had and I'm 66.

I just wanted to take the time to rave about my recent experience at the Garland Mega Center, where I renewed my driver license.

I went in to get my license renewed at the Texarkana DPS office and it was a great experience. Everyone was very nice and helpful. Thanks.

I visited the Waco DPS Office to obtain my Texas Driver License as a new resident. Danique Tucker handled my application. She did a professional job and was warm and welcoming.

I would like to say the measures and precautions during my appointment were awesome. I had been nervous days before, just because I did not know how it would be. It made me feel safe and comfortable.

Just wanted to express my satisfaction with the appointment I had. Although the scheduling date was months out the execution was perfect. I had zero wait time upon arrival and Ms. Helms was so friendly and efficient.

I renewed my license at the Lewisville Driver License office.

This was my first trip to the Spring Mega Center. The time I spent there was much quicker than I thought it was going to be. I do want to give a big compliment to the staff I dealt with and especially Stella.

Just wanted to reach out and personally compliment Amanda Serna on making my appointment quick and easy!