Public Feedback

Just wanted to say thank you to Anika, she and everyone at your Carrollton facility did an amazing job when I went to get my license renewed.

Stephanie responded to my concerns multiple times concerning the learner license program for both of my children.

My experience at the Garland Mega center was very good from start to finish. All of the employees I came in contact with were friendly and helpful. My wait time was minimal.

Trooper Pitts recently helped us after my son was in an accident on 920 near Poolville. Trooper Pitts spent a lot of time on scene and was very thorough collecting all of the information.

I had to let you know how much I appreciate Darryl Roberson. I was lucky enough to speak to him today and wanted to express my gratitude for outstanding customer service.

Mandy replied to my open records request with speed that defied contextual expectations. Plus, she got me exactly what I requested without any hassle or issue.

Meeting Mr. Wallace was the highlight of my day. My husband and I went the DPS office without an appointment, but that’s another story and DPS made an exception and worked us in.

I want to commend Wanda and the other workers at the Dacoma Driver License office. I made an appointment and gathered all my documentation. The process was wonderful!

My wife and I recently were at the 6121 North Lamar Office to get a Tx driver license. We had the pleasure of dealing with Courtney Brooks. Courtney was very professional and helpful.

I was so fortunate to meet with Vantrice Crayton to renew my driving license. She was so patient with my application and she guided me throughout the process.

I wish to thank two of your employees at the driver license office. We arrived for my father's appointment to renew his driver license.

I just wanted to let you know how impressed I was at how professional and efficient Abdul managed my DL renewal.

My husband and I lived in NYC for 65 years. We moved recently to Texas and visited Texas DPS to change our license from NY to Texas. Tuesday Mitchell was helpful from start to finish.

Thank you for taking the time and going above and beyond to make sure we did everything right. I’ve never worked with anyone at the State that was kinder or more generous with their time.

All the Ladies at Uvalde were amazing! The driving school sent out duplicate certificate numbers and they got it all taken care of so we didn’t have to make another hour long drive back.

I renewed my driver license at the Saturn Road office in Garland, it was very organized, very efficient, and very helpful. Very clean. I was assisted by Keith.

I just wanted to write and let you know that Natalija and everyone else at your Georgetown Driver License Office was amazing!

I wanted to send along my compliments to Donovan and Steve at the North Lamar DPS location in Austin. They were both extremely helpful and kind during my visit.

I wanted to pass along a very positive experience that I had this afternoon with one of your employees, Ms. Dannette Caballero.

I would like to take a moment to commend one of your employees. I had the pleasure of working with Mr. Fernando De La Garza in reference to issues with my training school license. Mr.

Thank you Brittany for greeting us in a friendly manner and being excited to help my son get his permit! You were funny, which put myself and my son immediately at ease.

My wife and I are so impressed and blown away by the professionalism and hard work at the Kingsville office. They created an atmosphere where the employees work as they are valued and appreciated.

I also wanted you to know that the person who helped me figure out what document was missing was so helpful. She had excellent customer service skills.

I would like to thank you for the wonderful experience that I had with your employee in the handgun regulatory department Diana #2414 she was very helpful and professional.

I visited the Cameron Driver License office and was assisted by Mrs. Judy. I just wanted to submit a compliment for her and the office.