Public Feedback

I had the most wonderful experience this morning with Angelia Tarbutton and her associate whose name I neglected to collect.

I want to congratulate the work, management, supervision and attention that the employees of the Texas Department of Public Safety, specifically the staff of the Midland Mega Center, serve the visiti

I just wanted to let you know that you have two amazing employees working at this establishment.

Just want to say I was really pleased with my appointment at DPS to renew my driver license.

I want to give kudos to Aida Hernandez in New Braunfels, went beyond what she had to do to help me renew my license, easiest experience I’ve had in 45 years dealing with DPS, I think it took about 15

I had the pleasure of working with Tim at the DPS office in Lewisville to get my driver license renewed upon moving back from Florida to Texas. His level of customer service was amazing.

I arrived at Dimples counter to apply for a Texas ID. I did not understand that I would have to surrender my NV DL in exchange.

Just want to say thank you for employing kind, caring and helpful employees. Prescilla Sanchez went out of her way to assist me.

Wow! What an efficient license renewal process is in place at the Garland Mega Center. I was in and out in 20 minutes even though my arrival was a little ahead of the scheduled time.

Frances gave me excellent and quality service. She was very professional and she gave me very essential information. I couldn’t have asked or better services.

I have always had very negative experiences in motor vehicle and driver license facilities, until I had the pleasure of being assisted by Ms. Duncan.

From start to finish, I had great customer service. Victoria Granger was so helpful and understanding of my personal needs.

Just wanted to commend Abdul for doing a superb job is assisting me with renewing my driver license. This was a very positive experience after viewing all the negative things reported on the news.

I had an appointment at the South Austin Driver License Office. The check in process was quick and easy. I was seen by Jill who helped me get my name changed in the system.

I have never had such a friendly encounter with the Texas Dept. of Public Safety as I did with your facility with the assistance of Diana Rodrigues.

I would like to express my gratitude for your employee, Cathryn Shields. She was not only professional, but her attitude made it a sincerely positive experience.

First off, I want to say that all three ladies at the DPS office were amazing! They were all cheerful, and sounded like they enjoyed their job.

I would like to compliment the team at 4545 Dacoma St in Houston. While I couldn't find an appointment online that worked with my schedule for 2 weeks, when I got there, it was amazingly smooth.

I had to drive a couple of hours to take my CDL driving test in Waco and this can be a very stressful test to perform and pass, but Bridget played a big part in my passing my CDL test because of her

I wanted to acknowledge employee Cheryl Johnson for helping complications during my appointment. She was so incredibly helpful and patient!

I got my first Texas Driver License. Transferring from OK, I needed all the correct paperwork and thought I had it.

Elva helped me with my change of address problem, and the employee in the foyer who brought people in for their appointments were kind, gracious, and professional.

Every employee at the Gessner Mega Center was just as nice and helpful as they could be - no harsh words to anyone. Wendy did my license renewal and was so friendly.

Getting my license renewed at the Plano DPS office was such a great experience. I was seen on time and was lucky to have been assigned to Tya’s station.

Kathy was so professional, helpful, and friendly from the moment I got called to her station.