Public Feedback

I went without an appointment to get my driver license changed from California to Texas. The process was so easy, and I was done within an hour.

Just wanted to say that Officer J. Riggins was a nice officer. I really appreciate him making everything smooth and comfortable.

I was stopped for speeding in Hockley County by Officer Washburn. I just wanted to commend your officer for his professionalism and politeness during the stop.

While driving on US Highway 96, north of Jasper, I passed Officer Bennet's vehicle and he stopped me. He explained that I was driving in the left lane while I was not passing.

My wife and I wanted to take a moment to thank your department and especially Rosa at the New Braunfels location for a very good experience getting our new Texas Driver License.

I met Officer Sarah Faith on a very unfortunate and traumatic situation of my life, where she could have been only professional doing her job.

I was pulled over by Officer Harben. Officer Harben said that I did not use my signal to change lanes and also noted that my brake lights were not operating fully.

I would like to publicly acknowledge the help I received from Officer J. Hoy in Brownwood.

I recently came in contact with Officer Jones and he performed his duties great. His demeanor was non-threating and he was very polite.

Trooper Lyons stopped me for speeding in Walker County. I could not have had a better experience! He was pleasant, respectful, funny, and kind.

Knowing the officers that serve my township, I know that they give up a lot and do a lot for our community and they deserve to be thanked.

I was pulled over for speeding by highway patrol officer S. Prater (14104).

I was stopped by Trooper W. Rivera for a speeding infraction. It being a rural area I hadn't even noticed the sudden drop in the speed limit.

My recent trip to DPS to renew my driver license could not have been a better experience with Charlotte over at the Garland location.

Me and my girlfriend were riding back from South Padre Island and as I went over the railroad tracks on FM1421 I lost control and dropped my bike right on the curb.

My wife and I were traveling from Mathis to Corpus Christi when we experienced a flat tire on the front driver's side. Officer Chavez-Vega stopped to see what our problem was.

The experience and diligence were amazing. Nowadays treating customers like they are actual people has become a lost value in our society.

I went to DPS at Athens, Texas and had a pleasant experience. It is time for me to renew my driver license.

I wanted to give a customer service review for Jessica Coats at the Texarkana Driver License Office. She was terrific.

During my visit I encountered three members of your staff that provided exceptional customer service. I encountered courteous interactions while getting my paperwork issues resolved.

Just want to send a very appreciative thank you to Mo Falahola, employee at the Austin North Driver License Office. She was very patient, helpful, and knowledgeable.

Elizabeth helped myself and my wife to get a new license in Texas after having one in Florida for many years. She explained the process and made it almost painless.

I received superior service from John at the Garland Mega Center.

Lana at the Georgetown DPS helped us transfer our licenses from out of state. She was absolutely superb.

I want to say how helpful Ms. Trevino was.