After I failed to get the correct documents for proof of residency, Idalia still managed to get my application through by using my bank statement and proof of insurance.

Somewhere near Kingsville, I missed seeing a work zone sign and was pulled over by Trooper Marcus Bulluck.

I wanted to take the time to bring to your attention the amazing customer service I received at your Pierce location.

The IT team is the best! Sandra Jaros worked tirelessly to try to get my old and then new laptop working. I can't thank her enough for all the time she spent helping me! Jess A.

Every staff member I interacted with was extraordinary. Smiles and joy through what has understandably been a difficult time in their line of work. One in particular was truly just exemplary.

Just wanted to send a high five out to Stacy and the other cool women working at the Columbus location. Had to get the "star" on my license. Been putting this chore off due to the dreaded wait time.

I was in the Wichita Falls Texas driver license office to renew my driver license. I had received a letter saying that I was not eligible to renew online. Belinda was so kind and considerate.

I took my 81-year-old uncle to the DPS office in Texas City to get an identification card. He is nearly blind and I’m 72 years old and have a tremor that makes writing difficult.

My spouse and I visited your Brady office to replace both of our licenses, due to a recent address change we had from building our new home.

Sharon was patient, personable and very knowledgeable. I was pleasantly surprised when I encountered this young lady during my renewal process.