Public Feedback

Terry Fisher & Sherman DLO

I was at the Sherman Driver License Office to have my license renewed. Everyone that I met in the office was very helpful and cheerful.

Mayra Esparza

I would like to commend Mayra Esparza for her professionalism during my mom’s driver license renewal.

Eunice Esparza

Eunice Esparza was a superb help. Her customer service was above and beyond extraordinary.

El Paso Gateway DLO

My remarks are for the DPS Team located at 7300 Gateway East, El Paso, Texas 79915. I ended up having to visit this facility to renew my Texas Driver License. 1. Initial application. 2.

Shelly Dominick

I just wanted to say that my experience with Shelly Dominick at the Baytown location was the best customer service I have ever experienced at a DPS.

Becky Dockray

I renewed my Texas DL at the assigned appointment in your Paris office. Just wanted you to know that my opinion of the process is that it was efficient and timely.

Melissa Dimas

Melissa did an awesome job. Melissa made things happen and was able to answer all my questions. It only took her 5-10 minutes to do everything I needed. She was spectacular.

Juanita Deleon

I have had nothing but good experiences with Mrs. Deleon anytime that I have dealt with her for years now and even throughout my children getting to the age of driving.

Araceli Delgado

I just finished processing my TX driver license renewal. Rose was extremely helpful. I am a Vet and Rose's husband is retired Army. I could not have had a better experience. Thank you.

Reena Booth

I would like Reena to be recognized as an exemplary worker. She was very helpful and to the point. She sent me all the information.

Nasim Ahmed

My son and I had an appointment for his permit at the Carrollton Mega Center.

Stacy Alley

We wanted to write a big a HUGE thank you to Stacy. We have not always had great service at DPS and so we approach it with a lot of apprehension.

Amarillo DLO

The Driver license office staff in Amarillo were very helpful with getting my license renewed. They were very efficient and polite. Everyone I encountered was helpful.

Saulena Anderson

My wife and I visited the DPS office in Texarkana for the first time to surrender our out of state DL’s and get TX DL’s. We were helped by Saulena Anderson.

Catina Anthony

Ms. Anthony was very professional, patient and offered me assistance, by answering all my many questions regarding my old license and my having to be issued another one once I applied.

Austin South DLO

I am so impressed! I just renewed my license in person for the Homeland Security identification, and was expecting it to be a horrible experience, especially during COVID.

Yolanda Austin

Yolanda Austin helped calm me down and assisted me succinctly, quickly, and professionally. No doubt she should receive a big thanks for doing her job so well.

Darryl Banks

Our family was at the DPS for renewal of licenses for me and my wife along with new application for our three daughters. In the entire time we spent with Mr.

Nerissa Bell

I went to the Plano DPS and was assisted by Nerissa Bell. She was excellent, courtesy, and professional.

Elizabeth Benavidez

Elizabeth was helpful. She was very knowledgeable and didn't get irritated when I asked the same questions over and over. She was calm and collected.

Jordan Blixt

Jordan answered every single one of my questions with detail. I give her service five stars! In fact, she is one of the best I’ve had in a long time.

Tina Cooper

Tina Cooper and the other ladies working in the Daingerfield DPS office are all just simply wonderful!! I cannot express how kind and helpful all of them were.

Camille Chandler

That woman is a God sent. She went above and beyond to help me, and she knocked it out in less than 10 min. I would duplicate her by 1000.

D'Andrea Collins

D'Andrea Collins was VERY nice, congenial, smiled behind her mask and giggled when I made a funny comment.