Public Feedback

We had an appointment for our son to get his driver license permit at your office and we just wanted to reach out and say how impressed we were with the employee, Di Trevino.

I am sending this email to send Angelica Villarreal a shout out for her great customer service. Not only was she great, but the other employees working were cheerful and pure smiles.

I visited the Flower Mound Driver License Office at 6200 Canyon Falls Drive. Kyleigh was very courteous and helpful.

I had an appointment at the DPS in Pflugerville. Ms. OSAGIE was fast, effective and professional. She stayed friendly throughout the entire visit.

I went to the DPS Graham office to renew my driver license to reflect a veteran’s license. Caitlin was extremely helpful.

I wanted to take a minute and let you know what an INCREDIBLY helpful person Cynthia Allison has been, and continues to be!!

Very polite, respectful well-mannered young man. He explain all details thoroughly so you can understand.

I wanted to share my experience. I went to Carrollton Mega and every step of the way I just kept making mistakes, not having my paperwork right, missing my spot in the line etc.

I was absolutely blown away at how helpful and courteous Erica was. From my past experiences this is not usually the case.

We had a wonderful experience at the Bryan office. We went for my son to get his permit. All the employees were very friendly and helpful.

My daughter and I had appointments at the Denton Driver License office and you can quote me on this, we had so much fun.

Excellent service!!! My mother has dementia and the service was perfect. The service made things so much easier. The employee Daisy Carranza was impressing.

I recently took my 91 year old father to the Midland Center to get an ID since he had to give up driving. I had heard horror stories about this center so I was dreading going there.

I was fortunate enough to make an appointment. NO WAIT!

Fantastic customer service at the DPS location in Dumas.

Mr. Zamora was very nice, helpful and professional during the process of license renewal. It seemed less painful than what I was anticipating once all the documents were presented.

My visit to get my Texas driver license was very pleasant. Ms. Villarreal was extremely helpful and went out of her way to complete my process.

I want to commend the staff and the facility at the Spring Mega Center. It is very efficiently coordinated, plenty of waiting area, and plenty of staff which limits the waiting time.

Monica really went above and beyond to make the process of renewing my DL efficient and surprisingly pleasant.

I am writing to let you know what a great employee Maureen McShane is!

Trang was an exceptionally sensational employee. I had forgotten one of my items to renew my driver license.

Ms. McCormick showed extreme professionalism and was very helpful in every aspect of our transaction. She is very informative and she really acts like she cares!

Joanna went above and beyond to assist me in becoming a Texas resident.

I visited your Rockwall DPS location and was assisted by Jaslyn Drones. Ms. Drones was very professional and courteous. She answered all of my questions with patience.

We recently visited the Lamesa office to renew my wife’s license, I have to say we were very impressed with the service and the helpfulness of Valerie Banuelos, she was very good at her j