Public Feedback

Tiffany Gilbert & Plano DLO

Everybody that worked there was very efficient knew what they were doing and treating me with respect and dignity. They were all so nice. Everything went very smoothly.

Azareia Herrera

Azareia was most helpful in obtaining our son's permit. She was kind, patient and professional. She helped us get the appropriate documents.

Joanna Lopez

I just wanted to let DPS know I visited the Canton DL office and was very impressed with the appointment system, covid19 screening, and the service I received from Joanna Lopez while renewing my Driver License.

Chata Morton

I would like to send a complement about my recent visit to the Spring Mega Center. I felt very safe beginning with the temperature check outside, the very spaced out inside.

Michelle Oropeza

While deployed, my driver license expired. Michelle went above and beyond to hunt down my application and work with me every step of the way to get it renewed.

Lesley Rives

I would like to recognize and commend Lesley for her outstanding service and dedication while administering the Class B Exempt testing.

Dama Shull

I recently renewed my license in Carthage and it was one of the best experiences I’ve ever had as far as customer service. The employee felt more like a friend than an associate.

Charlotte Acton

I just completed the process of renewing my driver license in person at the Garland Mega Center. The process could not have been more smooth, efficient, and safe!

Genesis Verdeja & Hempstead DLO

My daughter got her learner license at the Hempstead office. We did not have an appointment but we came with all our documents. I was so thankful that they could work us in. The employee that helped us was fantastic.

Myrta Cortez

I attended my appointment to request the IDs of my 80-year-old mother and my 15-year-old son, the truth is that we brought all the documents we had, and we were a bit lost in the process, but Myrta was very kind, very

Patricia Davilla

Patricia had a smile on her face. She answered all of my questions. She was so patient with me. I was really dreading going to have my license renewed, but it turned out to be a great and blessed experience.

Monica Dixon

I had an appointment with the Old Galveston Rd location in Webster and would like to speak with a supervisor or manager regarding the exemplary customer service I received by one of your employees.

Nicole Gumbs, Tanya Padilla & Fort Hood DLO

My husband and I had a wonderful experience at the Fort Hood driver license office. Everyone was so nice and helpful. They were able to accommodate us right away even without an appointment.

Houston East Driver License

I am writing this email to let you know what a pleasure it was to renew it at this office. Four women who assisted me were very professional, courteous and helpful.

McKinney DLO

Just sending Kudos to the whole McKinney Driver License Office. My husband and I came in to have our driver licenses renewed, and everyone we dealt with was very pleasant and helpful.

Kimberly Nelson

I was dreading getting my driver license renewal today at the Lockhart courthouse until I met Kimberly. What a fantastic person you have as the face of the DPS in Lockhart. She was friendly and efficient.

Melissa Rangel

We arrived to Ft Stockton for our scheduled appointment with what we thought was everything we needed to get my daughter's ID.

Suzanne Runner

I renewed my license at the Rosenberg Mega Center. Suzanne assisted me and the process was seamless and efficient.

Lena Smith

Lena was so understanding with me being emotional. She was caring and showed such empathy. I appreciate her patience and understanding. A lot of my documents were stolen and she worked with what I had.

Nasim Ahmed & Carrollton Mega Center

We just wanted to drop an email and express our gratitude for a great experience during our visit to Carrollton Mega Center.

Courtney Watts

Courtney assisted me and my daughter today with getting her driver permit. I just wanted to give her a kudos for how great she was.

Colin Creighton

I just got my driver license renewed at the Plano Driver License Office and it was the best and easiest renewal I have ever experienced!

Denton DLO

The crew at the Denton facility were all very helpful and friendly and the state of Texas is lucky to have them. Didn't get all the names of the employees, but everyone I had interaction with was fantastic.

Garland Mega Center

I went to renew my license at the Garland Mega Center and I had an excellent experience. The site did an amazing job on social distancing and kept everything wiped and clean.

Sunil Joseph & Houston North DLO

I would like to give kudos to the staff, giving the current conditions. You guys rock! Thank you for the professionalism.