Public Feedback

Trooper Shawn Kelley

Officer Kelley stopped me because I wasn't paying attention to my speed and was slightly over the limit. He was very understanding.

Trooper Richard Matlock

Officer Matlock came to our aide when our van struck debris on the freeway leaving us stranded with a flat tire and vehicle malfunctions.

Melissa Noeller

Highly professional, customer engaging in a friendly and hospitable manner, providing answers to questions and concerns with all smiles, she made the visit so much worth the while.

Mary Smith

My appointment was at 8:30 a.m. I arrived about 8:10 a.m. There was not a line outside and I had all my paperwork filled out.

Gladys Thompson

Ms. Thompson was very kind and friendly. I even forgot my reading glasses at her desk and she took the time to look up my phone number and call me to let me know they were there.

Catina Anthony

Thank you, Catina! What an awesome and pleasant experience. Efficient and friendly and conscientious. In these trying times with COVID 19, you made my DPS visit painless and dare I say enjoyable.

Trooper Charles Blommaert III

I want to offer my sincere compliments to Officer Blommaert III for his professionalism, class, and demeanor during a recent stop.

Adelene Davis

I had a wonderful experience having received service from Adelene. She was friendly, patient, and extremely helpful.

Mary Garcia & Pierce DLO

I would like to give kudos to the staff at the Pierce Driver License Office. The staff was welcoming and helpful.

Trooper William Higgins III

Trooper Higgins saw that we were fixing a flat tire and stop to assist us. He was very friendly and would not take no for an answer.

Ariana Leon

I just visited the San Angelo Driver License Office. Ariana Leon took care of getting me my Texas driver license. She was very courteous and efficient.

Trooper Michael McCary

While coming back to Bronte from Robert Lee, I had a flat. Trooper McCary pulled up behind my car as I was getting the jack and spare out.

Wendy Salahuddin

I had a good experience renewing my driver license at the South Gessner location.

Trooper Justin Stanley

I was recently inspected by Trooper J. Stanley at the weigh station on I-20 Kaufman County and I would like to comment on his professionalism.

Trooper Chad Blackburn

Trooper Blackburn was excellent. I appreciate the disarming way he approached my vehicle by walking to the passenger side.

Crystal Charles

My issue is now fixed! Thank you Crystal for your time and patience in helping fix this issue.

Charlotte Acton

I want to express my gratitude to Charlotte at the Garland Mega Center. She was so kind from beginning to end.

Pauline Chavez

Pauline was wonderful! She eased the nerves of my 15 year old son during the process of getting his permit and she made us laugh!!! Loved her personality and kind demeanor.

Kippie Davis

 I had an 8:00 am appointment to renew my driver license and was greeted promptly at 8:00 am by a joyful group of individuals.

Julia Flores & Kingsville DLO

A big thank you to Julia Flores for helping us through a difficult process! She made sure we overcame a few problems and got us out the door with our new licenses and smiles on our faces.

Michelle Grisham-Wallace & Denton DLO

I would like to compliment the staff at the DPS office in Denton for their professionalism and efficiency toward those of us needing services there.

Ariana Leon & San Angelo DLO

My experience when I got my DL renewed was a pleasant one due to the help of Ariana Leon. She was very polite and friendly.

Erika Saenz

Big thank you to Erika for making my experience in renewing my driver license in Wichita Falls the best and most pleasant ever in all my life.

Natalija Wiles

Natalija was very helpful and polite. She was very courteous when she changed my license from California to Texas.