My appointment was at 8:30 a.m. I arrived about 8:10 a.m. There was not a line outside and I had all my paperwork filled out. I checked in on my phone, had my temperature taken and proceeded to sit in the waiting area. I had barely sat down when my number was called. Mary was very pleasant, efficient and helpful. I was impressed since she said she was relatively new to her position. I was finished and out the door at 8:30 a.m.! Thank you for the organization and friendliness.