I visited the Plano office and met an employee that was really nice and she understood my situation, explained that I have to schedule online or come in the morning to see about walk-ins,

I wanted to take time and give a good recommendation for Deborah. She was very lovely and knowledgeable. Deborah was generous and informative.

I was recently stopped by Officer T. Spillers and I wanted to let his supervisors know what a professional he is.

I came to the DPS and Nathalie immediately greeted me with a smile and a good morning. I thought I had all of my documents in order, but I certainly did not.

Already frustrated that I was being pulled over, I was prepared to reflect whatever pompous attitude I received. The demeanor of Trooper Smith was unlike any I had ever experienced.

Aleishia is an absolute angel. She was very patient, understanding, and helpful with my 80-year-old grandmother renewing her ID.

I went to the Lubbock DPS to get a renewal on my license. Jonathan was so friendly and did a great job. He said he had only been training for a short while. He was very competent.

I wanted to take a moment to acknowledge Alice Robinson from your Temple office. This young lady made my month with her ownership of my many questions.

On August 2, 2021, my car had some problems on George Bush Highway and broke down. Officer J. Richey stopped and helped me very much.

Had a flat near Crockett. Called AAA and they said it would be two hours. I got a better offer from the Texas AAA: A - Vietnam Vet; A - Texas Highway Patrol; A - Vietnam Vet.