The person who handled my call is excellent and provided great customer service. Y’all need to be sure to keep her around. She is so good at her job, and she needs to be recognized.

Our team had many questions regarding the letter dated August 3, 2021 on Clearinghouse Updates and how to proceed. We called this morning and spoke to Susan.

This is just to let you know about an experience that I had at the DPS located on Scott Simpson in El Paso, Texas.

I would like to provide a positive compliment for Trooper J. Poerner. He issued me a citation and during my encounter, the trooper was very respectful, courteous, and objective.

Recently Mr. Roberson helped me with an issue concerning my handgun license renewal. Mr. Roberson was very helpful, customer friendly , and knowledgeable .

I was pulled over by Trooper Walters for an alleged traffic violation, which I have often encountered due to my lengthy commutes for work, but I was struck with his direct and calm profes

I cannot say enough great things about Alexis, she went above and beyond to explain the process and Texas protocols in such a respectful and professional way.

Tya works at the Plano location. She is a woman who made my day. The best customer service ever. I forgot my second form of ID, but she took time to explain and gave me time to get it.

This DPS employee was the kindest and most patient man I have ever come across for renewing my driver license.