Melissa was very helpful when I renewed my license. She explained the process and answered my questions with great courtesy. I found the whole process much improved from my last experience with DPS.

I was pulled over for speeding and although anxiety was high, Officer Poerner was professional, calm, polite, respectful, and let me know exactly why he pulled me over and asked, after running plates and TXDL #, that

We took our daughter to get her driver license at the Plano office. While most of the procedures right are due to COVID-19, it does seem like the system is much more streamlined and efficient.

I was stopped last Thursday evening by Officer Pineda near Pecos, TX, for speeding in a construction zone on Hwy 285. I just want to give him a compliment for his professionalism and the respect he showed me.

Thank you to Alberta for her kindness. She demonstrated professionalism, patience, understanding and knowledge towards me and my grandson who could not access the DPS website.

I had to renew my driver license in person this year. I was very lucky to get Felicia as the person who helped me! She was very kind and personable.

I want to brag on Sgt. Jason Morgan. Recently my daughter received a traffic citation that she did not understand why, so we contacted DPS and had the pleasure of speaking with Sgt. Morgan.

Just had probably been best experience I’ve ever had at a government office. Kencie was very pleasant and efficient during my DL renewal. I’m a retired sales/marketing manager and have probably hired 150+ people.

I just renewed my license at the South Austin DPS office, per Real ID documentation requirements. The new appointment system is AWESOME!

A big thank you to State Trooper R. Matlock. He came right away to help us when we had a tire blowout on I-20 West leaving Marshall, TX.