We just returned from the Texas Department of Public Safety on Lamar, where my son got his driver license with Sabrina DeJesus.

They say customer service is non-existent or rare in our world. I guess I experienced rare with two employees at the Carrollton DL office. Robert Davis and Eric Evans assisted with renewing my license.

I would like to recognize your employee Frances Daniels. I came in to renew my license by appointment and Ms. Frances was so nice and patient. Her personality, knowledge, and customer service was A-1.

A quick note to recognize the new process for accessing the license renewal system with the confirmation #. By far the quickest in-and-out DPS license experience I’ve ever had.

I had my appointment at the Carrollton Mega Center, and I just wanted to let someone know that I had a wonderful experience, I was served quickly, and social distancing was planned and executed very well.

I visited the DPS to renew my driver license. Each employee was very friendly and helpful. Erica Barnes was very courteous and professional.

My previous audit was with Chip Burleson, who was an ease to work with which, in my experience, was not the common type of auditor personality I was accustom to dealing with in state audits.

On November 2nd, I had the pleasure of encountering Officer Wimberly while stopping to help a young man whose car was stalled and smoking at an exit.

Thank you to LaRonda and all of the team at the Plano Driver License Office for their exceptional and efficient service when I renewed my driver license.

Amanda Serna was friendly, courteous, kind and more than understanding of our needs. Amanda went above and beyond her duties for us.