Public Feedback

I would like to say thank you to the staff of the Rockwall Driver License Office who helped make my appointment very pleasant. My appointment time was at 1:20 in the afternoon and I was back in my car by 1:34.

I would like to thank the Texas Department of Public Safety San Angelo Driver License Office. My daughter turned 16 and took her driver license test.

I had an appointment at the office in Georgetown. A young man named Michael assisted me. He was very cordial, helpful and efficient. I appreciate the service he gave and the manner in which he gave it.

I attended an appointment to renew my driver license. Crystal made the task fluid and easy.

I wanted to pass along my appreciation for the professionalism, patience and compassion your Waco DL office personnel showed during my visit.

My husband went to the Carrollton Driver License Center to renew his driver license. LaTonya was outside giving directions, information. She was cordial, informative, and spoke loudly and clearly.

I’d like to pay a big compliment to Trooper Zuniga. Last week, I was traveling from Colorado to Texas with my daughter.

Annettria was very courteous and pleasant. She gave clear instructions and made the entire process very efficient.

I recently moved down to Texas from Michigan. Angel at the Houston North Mega Center assisted with my transfer.

Hello! Just wanted to send a quick shout out to the staff in your Levelland office. I went in the office to renew my driver license and was treated with great customer service by a very friendly staff.

All of the employees working at San Angelo office were moving quickly to take care of the morning crowd.

Just had probably been best experience I’ve ever had at a government office. Kencie was very pleasant and efficient during my DL renewal. I’m a retired sales/marketing manager and have probably hired 150+ people.

Thank you to Alberta for her kindness. She demonstrated professionalism, patience, understanding and knowledge towards me and my grandson who could not access the DPS website.

I went to the Rockwall location to renew my license. I had a 1520 appointment to which I was 30 minutes late due to a wreck on I-30 shutting down the road. I figured I would have to reschedule my appointment.

I was pulled over for speeding and although anxiety was high, Officer Poerner was professional, calm, polite, respectful, and let me know exactly why he pulled me over and asked, after running plates and TXDL #, that

I had an appointment at the DPS located in Plano, and I have to commend all of the employees' attitude and hard work. From the time I arrived to the time I left I felt safe and cared for.

I thought I left my birth certificate in my car and I remembered I cleaned out my car before going to work today and left it at home by mistake.

I took my son to get his permit at the Austin DPS on N. Lamar and was so thoroughly impressed by the excellent level of service and kindness offered up by every employee who helped guide us through the process.

I was stopped today by Trooper Tower. Trooper Tower was extremely professional, courteous and actually a pleasure to converse with, particularly given the circumstances.

I was stopped by Trooper Faith for going a bit too fast. I just wanted you to know that she did a great job and was very professional and easy to talk to. She was thoughtful and friendly.

What a nice lady! Great sense of humor while she processed my daughter on her 16th birthday to take her driver test.

I was pulled over on 08/22/2020 by Trooper D. Garrison for driving over the speed limit. I would like to commend Trooper Garrison for displaying great respect, and professionalism throughout our encounter.

Kenesha was very professional and exhibit excellent customer service during my appointment at the DPS! She was very informative and pleasant during my visit.

I am writing today to let you know about the inspiring talk given to me by Officer Jordan in College Station, Texas, on August 6th.

I would like to pass along my compliments and gratitude to Trooper Tyler Lewis. He happened to be in the area and stopped to offer waiting with me until road side assistance arrived to change my flat tire.