Public Feedback

I brought my son in to renew his ID card. My son has autism and needs my help to do this.

We want to give a big thank you, kudos and high-fives to Shonda at the location in Grand Prairie.

I wanted to recognize Eddie in the McKinney office. He is a solid employee with a great attitude and a good man. You are blessed to have him as an employee.

I had the opportunity to renew my Texas driver license at the Denton location on Loop 288. I was very impressed with the entire process.

Officer Ortega, thank you for going above and beyond by giving my kids DPS junior trooper stickers! Officer Ortega acknowledged my children and asked if they would like stickers!

Due to health issues, as well as the pandemic, my mother's license had expired. Being the old fashioned, law abiding citizen that she is, she would not drive.

I want to let you know that William at the Driver License Center in Leon Valley is top notch and we greatly appreciated his assistance.

I took my son out to practice driving in night conditions with his permit. My son did not have his headlights fully on, having stopped at the parking lights position.

I just wanted to express my gratitude and appreciation for the staff at the Carrollton Mega Center location.

I would like to acknowledge THP Trooper Cain for his courteous, professional interaction with me, this a.m. He is an asset to your agency.

Trooper Castillo is a true professional. It was a pleasant experience dealing with him in an unpleasant situation.

My situation was complex and Afe handled it politely and with class.

This young man has developed a particularly appealing approach to a time consuming and stressful job of making the person standing at his service window comfortable and welcome.

Vicki Jefferson assisted in my driver license renewal at the Angleton office. I had made an online appointment as I needed the full renewal, picture taken, etc.

Just wanted to give a compliment to this Officer. I don’t think officers get enough compliments or recognition nowadays.

I would like to thank this officer for his exceptional interaction with my grandchildren during a traffic stop. Their reactions were frozen and silent during the entire interaction.

Melissa went above and beyond to help us!

Above and beyond. Our family had a flat tire on west bound 30 in Greenville.

A friend and a brother were in a horrific accident.

I wanted to commend trooper Armstrong for a positive interaction during our traffic stop. He was extremely courteous and very professional. The process was efficient and safe.

It was a very emotional day for me, my daughter just turned 15 years old and were there to apply for her permit. Everyone was professional and very helpful, especially David.

Trooper Carrick pulled myself and my trainee over just outside Ennis, TX. She conducted a Level 2 inspection.

Trooper Cerda stopped me for a speeding violation. I knew that I was "in the wrong". Trooper Cerda was extremely professional and courteous.

I was greeted with a warm smile full of kindness. This helped ease my anxiety of getting a renewal completed for an unexpected death in my family.

From the Bryan office, I was traveling on HWY 97 South of Charlotte and experienced a blowout.