Public Feedback

Monique Watkins

Ms. Watkins is not only incredibly capable and efficient in what she does, but her positive attitude, approachability, attentiveness, and just over all vibe is fantastic.

Paris DLO

I want to send out a KUDOS to the Paris DL office staff. I needed to assist my daughter with getting her permit. I didn't have an appointment.

Ebony Hill

I never write comments or feedback, but this is well-deserved. I was assisted by Miss Ebony H. And she was such a pleasure. Exemplar customer service and I can tell she’s a team player.

Alice Curet

Alice did a phenomenal job. She answered all their questions and emailed the customer an extended temp. We are very thankful for that since he was already worn out and expired.

Waco Facilities Team

I want to send a special THANK YOU! to everyone who played a part in making this happen.

Anita Nurse

You guys have a gem there in Anita. If she is an example of the employees you have, there is nothing to worry about.

Michael Harry

Very helpful, explained everything so that my grandson and I understood everything. Patient and pleasant working with us.

Genisha Clark

 I just wanted to give kudos to Genisha Clark who helped me to get my license renewed at the Austin North Driver License Office location.

Deshae Thornton

My son and I were assigned to Deshae Thornton at the Spring Mega Center and she was so nice and informative.

Mount Pleasant DLO

I wanted to inform you all, the ladies at the Mount Pleasant DPS site are extremely wonderful ladies! From the lady who attended us at the door, to Ms. Denise at the counter!

Laquenna Hamilton

Kudos to Ms. Hamilton for her extraordinary efforts in helping my son get his permit!

Kristal Butler

I'm a new resident of the State of Texas coming from Arizona. Kristal went out of her way to help me.

Xia Tan

I wanted to let you know about the incredible experience I had while visiting your Carrollton Mega Center.

Karla Mercado

I was at your El Paso Gateway office renewing my driver license. Karla provided exceptional customer service and made my experience a pleasure.

Barbara Gonzales

Barbara was a great help. I had been dealing with the office on my interlock requirement and was getting nowhere.

Brady DLO

 I visited Brady Office, to get an address change. I was having difficulty with the internet and was told your Brady office took walk ins.

Brittaney Smith

I recently went in for my DL renewal in Houston, Texas. Brittaney Smith was extremely polite, friendly, and professional. Made the experience easy and efficient. An exemplary employee!

Olga Martinez

Months ago, I went to Bryan Driver License Office and Olga Martinez treat me with respect and kindness. I really appreciate her treatment and help.

Wanda Gilbert

Wanda was so helpful when she worked with us to perform my daughter’s driver license test. She explained the process (we are new to Texas).

Saulena Anderson

I would like to commend the employees at this DPS office for their fast and courteous service.

Jill Seik

I went to renew my license at the South Office with Jill. She was very professional and courteous, with many thanks and please.

Craig Lopez

This email is to pass along my sincere appreciation for the recent visits by CJIS Auditor Craig Lopez.

LaTonya Gaines

I have to compliment and commend your employee at the Denton DPS, Latonya Gaines.

Eloisa Rodriguez

She did an excellent job with me being a first timer, getting a Texas driver license. She made me feel comfortable and at ease with my anxiety during my test.

Margie Larzelere

My husband and I moved to Texas about a year ago. We went to get my husband's Texas license at the DPS office in Mt. Pleasant.