Lena was so understanding with me being emotional. She was caring and showed such empathy. I appreciate her patience and understanding. A lot of my documents were stolen and she worked with what I had.

I recently renewed my license in Carthage and it was one of the best experiences I’ve ever had as far as customer service. The employee felt more like a friend than an associate.

The Houston S. Gessner Mega Center was the most organized and safe DPS office I have ever been to. They should be commended on their efficiency from the moment of check in until the end.

I renewed my license at the Rosenberg Mega Center. Suzanne assisted me and the process was seamless and efficient.

I would like to recognize and commend Lesley for her outstanding service and dedication while administering the Class B Exempt testing.

I would like to compliment Milagro at the Killeen DPS office for her excellent service and support during our appointment.

We arrived to Ft Stockton for our scheduled appointment with what we thought was everything we needed to get my daughter's ID.

While deployed, my driver license expired. Michelle went above and beyond to hunt down my application and work with me every step of the way to get it renewed.

My husband and I renewed our driver licenses yesterday at the North Lamar location. The office was organized for the pandemic with the necessary precautions taken. Thank you so much! 

I was dreading getting my driver license renewal today at the Lockhart courthouse until I met Kimberly. What a fantastic person you have as the face of the DPS in Lockhart. She was friendly and efficient.