My daughter had an appointment for her permit at the Houston North Mega Center. The staff at the front were all extremely courteous, efficient and professional. I was very impressed.

I was stopped today by Officer Harris for a minor infraction. Officer Harris was a consummate professional and is a credit to the Texas Department of Public Safety.

I was stopped by Officer Goelzhauser for speeding. I notified the officer that I was very sick, just trying to get home.

I would like to personally thank Officer Fuentes for his assistance for me and my disabled wife. While returning from a doctor appointment, our car broke down.

I would like to recognize Officer Fonteneaux for his superior professionalism and the way he handled my traffic stop this morning. Once he approached my vehicle he was to the point, fair and very professional.

Alexandria expertly walked us through the entire process of getting a permit for both of our children and patiently waded through all of our incorrect forms.

Natalia truly went above and beyond to help me today. She turned a really hopeless situation in to a pleasant experience. She was knowledgeable, compassionate and helpful. Thank you to Natalia.

Keith was thorough, and extremely friendly!! Thank you for making it a seamless process especially during this particular time in the world!!!

I am pleased to note my positive experience at the Texas Department of Public Safety. Making an appointment online was free and easy.

My wife was pulled over by Officer Dominguez. He was safe, courteous, and respectful throughout the process. He was not condescending in any way, and seemed genuinely concerned about public safety.