As always, I dread having my DL renewed. Typically, it takes many hours on site. However, I set up an appointment online. When I arrived at the Pat Booker office I was immediately greeted and processed.

I just wanted you to know that you have a great employee named Kendra at the Driver License office in Georgetown, Texas.

Jacqueline worked patiently, courteously, and quickly to help my wife and I reestablish our Texas Driver Licenses.

I went to the Denton DPS Facility. All of the employees with whom I had an encounter were very pleasant and demonstrated a desire to provide well above average customer service. Thank you!

Very nice experience. Took a driver road test at Austin North Driver License Office with examiner Sabrina. She was very friendly which made me feel comfortable and less nervous during the road test.

I had a very positive experience with Vantrice. She was professional and very friendly.

Julian’s efforts went above and beyond in communicating personally to us. I realize that the Covid-19 has delayed routine processing and I can’t imagine the backlog you all have to work through.

We had a wonderful experience at the South Austin Driver License Office. Idalia went over and beyond to assist my husband and me with transitioning our info from out of state.

We were assisted by Haven. Coming from South Africa recently, and going through all of the processes to get the relevant documents, it is a challenging task most of the time.

Rebecca did a fantastic job in getting me in and out in a timely manner. I think having to have an appointment is the way to go.