As always, I dread having my DL renewed. Typically, it takes many hours on site. However, I set up an appointment online. When I arrived at the Pat Booker office I was immediately greeted and processed. Before I could fill out the required form I was seen by Anita Hock. She was extremely professional and very nice. My experience was a very pleasant one. Thanks Anita for all you do to as you represent and support the great State of Texas.