Alexandria Filetti

Alexandria expertly walked us through the entire process of getting a permit for both of our children and patiently waded through all of our incorrect forms.

Kendra Graham & Natalia Wiles

Natalia truly went above and beyond to help me today. She turned a really hopeless situation in to a pleasant experience. She was knowledgeable, compassionate and helpful. Thank you to Natalia.

Keith Drown

Keith was thorough, and extremely friendly!! Thank you for making it a seamless process especially during this particular time in the world!!!

Jaslyn Drones & Frank Pritchett

I am pleased to note my positive experience at the Texas Department of Public Safety. Making an appointment online was free and easy.

Trooper Conrad Dominguez

My wife was pulled over by Officer Dominguez. He was safe, courteous, and respectful throughout the process. He was not condescending in any way, and seemed genuinely concerned about public safety.

Robert Dean

I would like to share with you my positive experience using the new “wait in line online” app and thank you for the great customer service I received from Robert.

Rosa Contreras

I went into the New Braunfels DPS to get my permit. I was nervous at first, but the woman who helped me, Rosa, was very kind.

Desiree Bizzell

Desiree is an outstanding person. She went above and beyond the call of duty. We communicated over emails, but I could feel her warmth and sincerity through her emails. She’s a wonderful person.

Trooper Sebastian Betancourt

I flew into Austin at 7:40 pm on a Wednesday evening with a plan to purchase a vehicle the next day from a private seller who had previously registered the vehicle in North Carolina.