I would like to recognize Officer Fonteneaux for his superior professionalism and the way he handled my traffic stop this morning. Once he approached my vehicle he was to the point, fair and very professional.

Alexandria expertly walked us through the entire process of getting a permit for both of our children and patiently waded through all of our incorrect forms.

Natalia truly went above and beyond to help me today. She turned a really hopeless situation in to a pleasant experience. She was knowledgeable, compassionate and helpful. Thank you to Natalia.

Keith was thorough, and extremely friendly!! Thank you for making it a seamless process especially during this particular time in the world!!!

I am pleased to note my positive experience at the Texas Department of Public Safety. Making an appointment online was free and easy.

My wife was pulled over by Officer Dominguez. He was safe, courteous, and respectful throughout the process. He was not condescending in any way, and seemed genuinely concerned about public safety.

I would like to share with you my positive experience using the new “wait in line online” app and thank you for the great customer service I received from Robert.

I went into the New Braunfels DPS to get my permit. I was nervous at first, but the woman who helped me, Rosa, was very kind.

I want to say how appreciative I am for the help given me by the three DPS officers Trooper Henderson, Trooper Bond and Corporal Bowles on Saturday June 12th.

Desiree is an outstanding person. She went above and beyond the call of duty. We communicated over emails, but I could feel her warmth and sincerity through her emails. She’s a wonderful person.