Trooper Collier helped my wife and sister-in-law change a flat tire at FM 2105 and Arden Rd. He got his nice clean uniform dirty and messed up.

Melissa went above and beyond to make our experience getting a permit as quick and painless as possible. Our school did not write the date clearly on the VOE. It was not acceptable.

I went to the Terrell location to get a new license after moving back to Texas from Chicago. There was a huge crowd with some people getting rude and frustrated.

I went to renew my license, Manuel greeted me with such a genuine welcoming smile, I felt like I was being greeted by a friend instead of by a stranger.

After I failed to get the correct documents for proof of residency, Idalia still managed to get my application through by using my bank statement and proof of insurance.

Somewhere near Kingsville, I missed seeing a work zone sign and was pulled over by Trooper Marcus Bulluck.

I wanted to take the time to bring to your attention the amazing customer service I received at your Pierce location.

The IT team is the best! Sandra Jaros worked tirelessly to try to get my old and then new laptop working. I can't thank her enough for all the time she spent helping me! Jess A.

Every staff member I interacted with was extraordinary. Smiles and joy through what has understandably been a difficult time in their line of work. One in particular was truly just exemplary.

Just wanted to send a high five out to Stacy and the other cool women working at the Columbus location. Had to get the "star" on my license. Been putting this chore off due to the dreaded wait time.