I want to recognize the staff at the Carrollton Mega Center for their professional handling of the crowds. Everyone we encountered displayed a positive attitude and communicated effectively regarding the long waits.

The lobby was so full and Jan was out speaking to people and helping them with forms and apologizing for the wait times.

I went to the Cameron office to get my new identification card. My application was very difficult because of an issues I had when I renewed my license.

I came in for a replacement of my driver license. Amanda was very upbeat and you could tell she genuinely wanted to help everyone. Thank you for having such a great employee there that’s truly making a difference!!!

I had a very pleasant experience when I renewed my driver license at the Gessner facility. I am 90 years old and use a walker and I was ushered quickly to Wendy who was very patient and accommodating.

Latresha has always been very helpful and available to answer any and all questions. She is a great resource and asset to DPS. Thank you Latresha for always being there for me and always being so helpful!

I visited the Plano Driver License Office to renew my license. I'd like to commend the staff there for being very professional, working well with the public, and especially for working late.

My husband and I had to renew my license and his identification card. My husband had a stroke and has difficulty getting around, so it was a rather strenuous trip for us.

I am pleased to say that the system is very efficient. Then my number got called and as I approached the counter, Mischa met me with a smile and was ready to help!

I would like to thank Mark for his assistance. Mark was so patient and kind to my disabled brother and his son. He went above and beyond to make sure we were taken care of.