I went to the Cleveland location and was positively surprised about their courtesy and professionalism.

I would like to say I really like that the office utilizes the "get in line online". I think that online tool shows customers that our time is valuable and makes for a better office experience.

Kencie was cheerful kind and so very helpful. I didn't realize that my birth certificate wasn't a certified copy and she provided the information so that I could run and get a copy and then get my license renewed.

I renewed my license at the Andrews office. Olivia gave me an experience I have never had in any driver license office in my 62 years. I mean this in a very positive way.

I am pleased with the El Paso location for taking customer service seriously when I went to get my daughter’s permit. The reception was very professional. I was missing a utility bill, but I had it in my vehicle.

John Lopez handled renewing my driver license. He was both friendly and courteous throughout the process. He also took the time to instruct me how to get an answer to a car registration question.

The ladies at the front desk were so helpful and kind. Then I was sent to Aniyaa’s desk to complete the driver license test. She was an absolute wiz on the computer!

I wanted to reach out to give a kudos to Jerica, who was the employee that assisted me with my process. My license had expired in California and I needed to obtain one in Texas.

Recently, my wife and I had our driver licenses renewed. My wife and I received exceptional assistance from Terry LaBorde II.

First I want to commend your online appointment service. I was pleasantly surprised how efficient it was. I spent a minimum of time waiting for my appointed time.