Public Feedback

I would like to give kudos to Vanessa for being the upmost professional and respectful in doing her job at the best of her ability. She helped my son and myself with all questions, comments and concerns that we had.

You know sometimes it’s scary getting pulled over by a state trooper. Today I was pulled over and I was scared but the officer who pulled me over was a sweet and compassionate officer.

We had an appointment for my 16 year old to have his driving test. When we walked in, Cindy was being somewhat berated by a frustrated customer.

I want to give kudos to the Big Spring Office. Misty was quick, efficient, polite and very patient as I searched for missing documents that was required.

My compliments to the desk staff at the Gessner Mega Center for going above and beyond when I lost my social security card while I was in the process of renewing my license.

Everything went really well, even the waiting time was reasonable. Amanda performed really professionally and friendly. I am very impressed and fully satisfied with your service.

Latasha greeted me with a smile and made the actual renewal process quite pleasant. Give her a pat on the back for me and let her know she is appreciated.

I was involved in a pretty moderate motor vehicle collision on Jan 8. I am an emergency physician and I only add this to let you know I am no stranger to police.

I recently visited the Houston Southeast Mega Center for my driver license renewal. The ladies at the reception desk were very helpful and managed to check me in promptly.

Officer Walker, exhibited extreme professionalism executing his responsibility.

My interaction with Carie was by far the best experience, very professional and compassionate, her service was beyond great. She kept a smile and answered every question asked.

I had a great, quick, easy experience. Carl helped me renew my license and was very kind and helpful.

I went to get a new driver license with the designated “star.” I was pleasantly surprised to be seen by an associate within 29 minutes.

I appreciate the smiling and pleasant professionalism from Judy. I left the Mega Center with a bounce in my step and a smile on my face.

We wanted to extend a compliment to a DPS officer that stopped my husband and me on US 183 outside of Gonzales.

I was helped by Larunda, she was kind, funny, friendly and very helpful. She went out of her way to help me. I very much appreciated her kind, helpful approach. She was great.

I wanted to take time to compliment and commend Yaritza. She maintains great integrity, character and professionalism as she goes above and beyond to help individuals.

I was pulled over by Trooper Cornell. Trooper Cornell was very professional and friendly throughout the entire interaction.

We would like to compliment Martha on the outstanding customer service we received. Excellent customer service with a smile and heaps of patience too.

I would like to thank Yolanda Davis for her help she went beyond her duty to make sure I got my license fixed so I could return to work. Thank you again for all the help.

This morning Trooper Neff proceeded to perform a traffic stop on my behalf. Trooper Neff went above and beyond this morning with me. He was incredibly polite, professional and quick.

Jaslyn was awesome to work with. She was very patient and I even witnessed her do a great job de-escalating an angry customer in front of me. Five stars!!!

I just wanted to take the time to compliment Officer Patlan. During the traffic stop he was courteousness, professional, and personable.

I scheduled a time for my renewal at the Gessner location. I arrived about 10 minutes before my scheduled time. The check in was a very efficient process.

Rachael was so kind, empathetic and personable as I observed the interactions with her customers. As I waited for my number to be called, I was hoping that I would get called to her line. My hope became a reality.