Public Feedback

My wife and I took our daughter to get her permit at the DPS office in San Angelo.

This email is to send Kudos for Kenneth Ott. I was in to change my last name on my driver license due to being recently married.

I was blessed to have worked with V. Duvernay and she was amazing so kind, patient and understanding.

On August 2, 2021, my car had some problems on George Bush Highway and broke down. Officer J. Richey stopped and helped me very much.

I wasn’t expecting my visit to be much enjoyable until I met Charlotte! She’s such an uplifting, positive, and joke-able person.

Carol is the sweetest, kindest, very wonderful person. It was a pleasure to talk to her, you don’t find that very often. Someone who is patient and wants to help.

Aleishia is an absolute angel. She was very patient, understanding, and helpful with my 80-year-old grandmother renewing her ID.

My daughter and I had the pleasure of being served by Johnny Arnold at the 13730 Research Blvd location. I don't think I've had better customer service in my life as I did today.

Jennifer provided me with information no one was able to find. This is the best customer service I’ve received. She went above and beyond to help me.

I was recently stopped by Officer T. Spillers and I wanted to let his supervisors know what a professional he is.

Mr. Bennett went out of his way to help me renew my driver license. He was very polite and explained all the steps clearly and did it all with a smile. I left my appointment happy. Mr.

My husband and I went into the Beeville location. Everyone there were super friendly and kind.

On June 22, my wife and I had the pleasure of interacting with Officer J. Uselding.

I was pulled over for a defective headlight. The trooper was very polite and professional. I felt very safe and comfortable.

First let me congratulate you on having an outstanding Private Security Licensing team!

Tya works at the Plano location. She is a woman who made my day. The best customer service ever. I forgot my second form of ID, but she took time to explain and gave me time to get it.

I had the pleasure of being helped by Alika Brathwaite at my local DPS in Baytown.

Amy was super friendly and very helpful. I had visited the vision part counter and she was very friendly and accommodating.

Recently Mr. Roberson helped me with an issue concerning my handgun license renewal. Mr. Roberson was very helpful, customer friendly , and knowledgeable .

Sheila Bunch made my experience in obtaining a driver license extremely easy and expeditious. She was remarkably caring, kind, and gracious in all aspects of my paperwork and testing.

I am very pleased with the excellent customer service that Leslie has provided me with today, and she should be recognized for it.

Our team had many questions regarding the letter dated August 3, 2021 on Clearinghouse Updates and how to proceed. We called this morning and spoke to Susan.

Jessica Campos is amazing! Very professional and understanding to our situation.

I want to thank Texas Department of Public Safety for your work and especially employee Jesara Lopez. Mrs. Lopez assisted me at the Scott Simpson location.

Several weeks ago, my car caught fire and burned off Exit 222 on Interstate 10.