Public Feedback

I was in Midland for work purposes and decided to upgrade my driver license while there. My number was called within five minutes of checking in for my appointment.

I wanted to thank Eva for helping get my license that was being sent to the wrong zip code. I am traveling to Colorado very soon and needed it.

High five for Michelle; she was excellent. Michelle listened to me and all my problems.

We recently visited the Paris DPS to obtain my son's permit. I wanted to let you know what a positive experience we had. I really enjoy the appointment concept.

That woman is a God sent. She went above and beyond to help me, and she knocked it out in less than 10 min. I would duplicate her by 1000.

I would just like to give kudos to the Texas Department of Public Safety office in Port Lavaca, Texas. Ms. Kelli H. and Ms. Kelli W. are just awesome!!!

I went to Plano driver license office located at W Parker Road 75023 to renew my expired Texas Driver License and was impressed!

Ava was awesome; she went above and beyond for us. She is also so polite and does not even know how much of an angel she is.

I just wanted to comment on the service I received from Cheryl. She exhibited outstanding interpersonal skills and answered all my questions in a friendly manner.

Greg was amazing. He clarified all the information he provided, was very professional, knowledgeable, and proactive. You have a winner on your hands.

Rod was very helpful and deserved a Gold Star. He made things very simple and not complicated. I thought I had a lot more to take care of and was happy I did not.

I cannot say enough great things about Alexis, she went above and beyond to explain the process and Texas protocols in such a respectful and professional way.

My husband and I came in for an appointment. We were greeted by Tameric. He was so kind and helpful.

I wanted to give her a five-star rating! She was great!

I would like to provide a positive compliment for Trooper J. Poerner. He issued me a citation and during my encounter, the trooper was very respectful, courteous, and objective.

Jessica provided outstanding customer service as we were getting a license and permit for our children. She was incredibly resourceful, helpful, patient, responsible and knowledgeable.

I received a warning issued by Trooper Knutson in Bosque County. He was very courteous, and his demeanor was pleasant and kind.

The person who handled my call is excellent and provided great customer service. Y’all need to be sure to keep her around. She is so good at her job, and she needs to be recognized.

Eva was very patient and encouraging. She was able to help him and set his mind at ease with the confirmation appointment.

My purpose for being at the Plano DPS office was for license renewal. During the few minutes I spent in front of Mr.

I was at the DPS Office at 4600 State Highway 121 in Carrollton. Just wanted to give a shout out to all the staff, all of them.

Raymond is very patient, very informative and he has a great disposition, a very special disposition for this job. Most people are not compassionate to our needs, but he is doing great.

I want to take a moment to applaud the wonderful ladies that are employed in the Center DPS office. I visited this office for an appointment for my son this week.

Several weeks ago, my car caught fire and burned off Exit 222 on Interstate 10.

I just wanted to send a kudo and thank you to Tricia Cooper at the Houston North Mega Center for her excellent customer service when getting a driver license renewal.