Two years ago, I wrote a strong complaint after waiting with my son-in-law for six hours in one of the “super centers”. I dreaded having to renew my license in person.

Patsy made my whole experience! I have never had such a great experience at a DPS office before. She was friendly and professional.

What a great bunch of ladies! We walked in today without an appointment and they were so helpful and kind. Everyone we met was there to help us.

I would like to recognize the outstanding customer service of Aliaas Rahim at your S. Gessner Driver License Office. I renewed my driver license and was fortunate to have Ms.

A customer called to let us know she was very happy with Rebeca and her willingness to help.

I wanted to express my compliments regarding Norma Richardson’s service. I went in to renew my driver license and she was very pleasant and knowledgeable in the process.

I would like to acknowledge a member of your staff, Darryl Roberson, for the outstanding service he supplied me in helping me through the TTC process.

I would like to thank Alice for helping me work through the process of obtaining a new driver license for Texas, as I was from out of state.

Brian made what I dreaded so easy to get through. Brian was friendly, helpful, and personable.

Monica went out of her way to locate my passport online from a previous transaction. That saved me a trip home and back.