I recently came in the Hillsboro location to update my medical card. Ms.

Carmen was very helpful. I had a pleasant experience with Carmen. That doesn’t happen very often when you are dealing with a government entity.

I am 61 years old and I recently encountered the most delightful, efficient, and helpful DPS employee I ever have met. I was applying for the first time in Texas.

I just wanted to thank you for your thorough response. Your reply is a first and greatly appreciated.

Lonnie is a good employee. She is good with calming my nerves and getting me an appointment. I don't do computers, so online scheduling is not for me.

I was stopped by DPS Officer Sierra and let me just say how much I appreciate his kindness.

Officers do not get enough good publicity or credit these days so, I just wanted to send a positive remark for Officer Rodriguez. She was incredibly professional and good hearted.

I am reaching out to share how professional and courteous Diana Rodrigues was at the S. Gessner Driver License Office. She was very polite and understanding.

This compliment is for Jessica Richard and your entire team at 10810 Galveston RD in Houston office. I had an 8:00 am appt and was completely done at 8:10 am.

Our family is extraordinarily grateful to Lisa for helping us with obtaining our daughter’s license. She was extremely helpful and very kind.