I was in Midland for work purposes and decided to upgrade my driver license while there. My number was called within five minutes of checking in for my appointment.

Carmen was a delight. It is hard to get good customer service, and Carmen did a wonderful job. She was pleasant and happy from the beginning.

Your girl Janessa is a miracle worker. You are very fortunate to have her. She is outstanding and went above and beyond. I wanted you to know that.

Just wanted to give kudos to Ginger and Tammy for their patience and professionalism assisting my wife and me.

Melissa did a great job assisting me.

I went to get my license renewed yesterday at the Hearne DPS office. I was immediately impressed with the patience and kindness of the two women employees working there.

When you go into a building and the first thing you must do is take a number, often times that's a good indication of how you will be treated. Thankfully that was not the case this time.

We visited the McKinney Driver license office.

I was pulled over in Weatherford, TX while operating a commercial motor vehicle by Trooper McCutcheon. I was greeted by one of the nicest troopers I’ve ever encountered.

Trooper McCoy pulled my husband over for speeding. Trooper McCoy was pleasant, professional, and amiable during the entire stop process. He expressed concern for us.