It took awhile but the process moved along but, thanks to the good natures and attitudes of the people working there, nobody got upset or made a fuss. The person who helped me, Ms.

I went into the Abilene, TX DPS office to renew/update my TX driver license. Ms.

I would like it to be known that Ms. Cruz, made a tremendous effort to help me understand by clarifying the process that I needed to follow in order to regain my driver license back. Ms.

I was at your Garland IH30 location to renew my license. Your system was down and I had to come back again that evening to get my license. Tracey was kind enough to help me out and I didn’t have to wait in line.

I would like to commend Trooper Chance Commander for his assistance between Henderson and Carthage.

While waiting on the side of the road, in a dangerous location for roadside assistance, State Trooper Cole changed my wife's tire, gave advice and sent us on our way.

I want to take the time to thank Deirdra for her phenomenal customer service skills. I felt valued during my time and genuinely understood and helped.

I just wanted to take a moment and thank Joyce Cash, of the McKinney, TX office, for her professional and compassionate service this morning. She was so patient and friendly.

Thank you, thank you, thank you for employing this wonderful woman. I needed to renew my driver license and the computer system shutdown. Payments couldn't be made. It was chaos. Through it all Ms.

I just had to send in a compliment about this AWESOME officer. He calmly proceeded to my car to tell me I was missing a license plate on the front.