Public Feedback

Cacilda Palacios

Cacilda was amazing! She was prompt, kind, funny, and professional. I've never had such a sweet DL representative do my license! Thankful to her and excellent job hiring her!

Adrianna Garcia

I had the best customer service. I went in for a renewal on class C license. I had some questions about getting my class A license. Adrianna answered everything with a smile and very polite and informative.

Berta Muniz

Berta was very professional and helpful during my renewal process for Texas ID. She maintained a friendly demeanor through my visit.

Rita Griffin

I would like to thank Rita for her for the excellent service she provided during my license renewal. She was very professional.

Hattie Olaseni

Wow what an exceptional employee! Mrs. Olaseni helped my brother get his ID since he let his last one elapse. She was so kind and helpful. He was very stressed and she made him feel at ease with the process.

Jessica Armstrong

Jessica was very polite and efficient when she renewed my license. I had an appointment and did not have to wait at all.

Rose Guerra

I want to express my thanks to Rose for the professional service that she provided. She has some great communication and technical skills that streamlined the process.

Melody Pierce

I went to the Waco office for a driver license renewal and Melody was extremely kind, helpful and efficient.

Isabel Blankenship

Amazingly quick service, awesome attitudes and professionalism. Isabel Blankenship was great!

Dash Harris

I would like to let you know what a great service I had at the Dacoma location. I took my 86-year-old dad to renew his license and mine as well. It went very quick and prompt.

Yolanda Silva

Yolanda was great! We were getting my son’s learner’s permit and Yolanda walked us through the process and was extremely professional.

Karla Calbillo & Jaime Pereyra

Karla was very polite, quick and personable. I really appreciate her professionalism. Jaime was on top of his team, very quick and ready to answer any questions his team has or the customers.

Kelly D Hlavenka

Kelly gave courteous service. My wait was shorter than ever. She is definitely an asset you want to keep.

Antonia Tapia

She is very personable and made the process very pleasant.

Tammy Campbell

I would like to recognize Tammy Campbell. I did not have my original birth certificate with me while trying to renew my driver license.

Darneisia Jefferson

She was very professional and helpful. She made my first Texas DPS experience a quick and easy one. I would love to work with her again in the future.

Crystal Vaquera

I am taking this moment to express my appreciation to a wonderful staff member of your team by the name of Crystal Vaquera. She was very friendly, curious, patient and extremely knowledgeable. Ms.

Max Cox & Cynthia Juarez

I had a truly wonderful experience at the Department of Public Safety in Bryan. I got in line on-line and was seen exactly at my proposed time. I was in and out in.

John Kimani

John at Garland Mega Center was extremely patient, courteous and helpful in my renewal of my driver license. He has a very pleasant disposition and made my experience at DPS a positive one.

Debra Wyate

Debra was nice, helpful but most importantly kind. She made the process of renewing my driver license easy. She deserves a 10 across the board for all she does.

John Cummings

He was very professional and knowledgeable. I just wanted to give him kudos and praise his commitment.

Sherry Liscum

I renewed my driver license at the Marble Falls office. I worked with Ms. Liscum. She was extremely helpful and quite knowledgeable.

Maria DeLeon, Stephanie Koroneos and John Lopez

Much thanks to the staff at the Carrollton Office. Stephanie Koroneos, Maria DeLeon and John Lopez helped my parents who are elderly, my father is wheelchair bound and has Parkinson's.

Yolanda Manuel

Yolanda was super-efficient and at the same time very friendly and helpful in getting my licensed renewed.

Katheryn Drake

I received polite, efficient, friendly service from Katheryn and I really appreciated that and wanted to let you know what a great job she does!