I had an appointment to get my DL renewed. I got in line and Haven greeted me and walked me in. I finished my eye exam and sat down to wait. Unbeknownst to me, my number had already been called and I just kept waiting (my number was A0058 and I noticed they were already in the 60s). After some time, she noticed that I had been sitting there a while, asked what my number was, checked on it, and said I was already called. So she pulled me immediately to a desk to take care of me. She was very friendly and helpful. Thankful for the service, best I've ever had at a DPS office!