I had to renew my driver license in person this time, your online procedure and required document information is outstanding and very user friendly. The Spring Mega Center operation should stand out as a textbook example and the personnel commended for their courteous service and knowledge of a team oriented customer focus. In particular I would like to commend Rickey Lawrence for contributing to all of the above mentioned Mega Center qualities. Before I finished filling out the form, my in line que number was called and Rickey very patiently waited for me to finish, reassuring me I was not a hindrance to other customers being processed. Once I completed the form the remaining steps were quickly executed. The courteous assistance I received was definitely above and beyond my expectation. As I was preparing to leave the desk area a new specialist was brought to Mr. Lawrence for training, I told her she would definitely benefit from the training she was about to receive. Thank you folks for the high standards of training you use at this facility, you are doing the community a great service.